Our mission is to improve quality of life. Key to this is involving people in helping us continually improve every aspect of what we do. At East London Foundation Trust, Quality Improvement and Quality Assurance are embedded within the organisation and are best practice quality methods that are used by healthcare organisation and systems across the globe.


  • Train staff and service users in quality improvement, providing them with the right skills to improve the services they are involved in;
  • Support improvement work being done across the Trust and collaborative work being done with our partners;
  • Ensure our services meet standards set by those they serve through our service-user led accreditation process;
  • Embed a culture of listening to staff, service users, carers and their families in order to improve and learn together.


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