In February and March, the Trust consulted with people who use the Newham Acute Day Hospital about proposals to change the Psychiatric Acute Community Treatment Team (PACT) service, which comprised the Home Treatment Team and the Acute Day Hospital. Service users and carers were invited to attend a number of group drop-in sessions to hear what was proposed and express their views and ideas. Or to email comments or telephone the service.
The sessions were well attended with a great deal of feedback and ideas from attendees about the parts of the service that they felt really supported them and should be kept as an option going forward.
The management team in the borough have reviewed the proposal very carefully. They have taken the difficult decision to go ahead with the plan. However, the Home Treatment team is going to be boosted by extra staff, and will now offer a range of group treatments which will include art therapy, talking treatment groups, and a rolling programme of education and advice sessions.
This schedule of group treatments will be offered to all Home Treatment Team patients, along with the option of a hot meal and transport for those patients who need it. The current Acute Day Hospital programme will finish at the end of March, and the Home Treatment Team will be expanded at the same time.
The Trust has endeavoured to retain the key aspects of the previous service that service users said they particularly valued. Staff will continue to offer support to all patients who need it. The offices will also be open at the weekends offering a crisis drop-in, lunch, and a chance to spend time with other service users.