03 September 2019

NHS staff and service users are being asked to help shape new 24-hour extended mental health crisis care across Bedfordshire and Luton.

An enhanced crisis care service is being developed that acts as a gateway to all mental health services, including mental health crisis cafes, and will be provided through NHS 111.

The Trust will provide the service in Bedfordshire and Luton with support from Mind BLMK.

Focus groups have been arranged for staff, service users and partner organisations including police, ambulance and hospitals to shape the service.

“The aim is to provide a responsive county-wide service with emphasis on providing fast and effective help for people experiencing a mental health crisis,” said Michelle Bradley, Director for ELFT’s Bedfordshire and Luton Mental Health and Wellbeing Services.

“We want to provide care for people at their home where possible, reducing the pressure on colleagues at our acute hospitals.”

The aim is to launch the new-look service this winter.

Caroline Lewis, CEO of Mind BLMK, said: “We are delighted to be working with ELFT to support the extension of the crisis care service.

“A responsive 24 hours service which gives people easy access to support will be life changing for many people.”

Anyone with an interest in helping shape the new-look mental health crisis care service is encouraged to attend any of the following focus group sessions. There is no need to register in advance.

Focus groups sessions:

Friday September 13
Luton Carnival Centre

Friday September 20
Rufus Centre, Flitwick

Friday September 27
Corn Exchange, Harpur Suite, Bedford

Friday October 4
The Weatherley Centre, Biggleswade