22 November 2021

Insight and experience from the Leighton Buzzard community is being sought as part of a new NHS and social care partnership to better connect care for patients with complex needs.

The Working Together Leighton Buzzard (WTLB) pilot programme has been launched to bring together the town’s GP practices, mental health services, community health services and social care.

The aim is to work with local residents and with voluntary sector partners to create a process where care is better coordinated across organisations, information is shared and where people avoid the need to continuously repeat the same details to different professionals.

Health and Care Partners are creating a central virtual team that could provide care for people with complex health needs and require support across services. Health and social care professionals will together assess the needs of the person and then ensure the appropriate support is provided.

The team have started the pilot programme by focussing on a small number of Leighton Buzzard residents recently discharged from hospital.

They also want people’s experience of care to be at the heart of the programme – and are asking members of the public to share their insight by taking part in a residents’ engagement forum.

The forum is open to any adults living in Leighton Buzzard and will be held on Monday, November 29, 2021.

“If we are to get this fantastic opportunity right then service users and carers have to be involved from the outset so we know what the system does well for them – and where it needs to be better,” said Carole Green, People Participation Lead for Bedfordshire Community Health Services, who is leading the public engagement forum.

“Do please join our event and share your experience.”

The Trust, which provides community health services, mental health services and Leighton Road Surgery in Leighton Buzzard, is a project partner alongside Central Bedfordshire Council and Leighton Buzzard Primary Care Network incorporating Leighton Road Surgery Bassett Road Surgery, Salisbury House Surgery and Bedfordshire, Luton and Milton Keynes Integrated Care System (BLMK ICS).

>> WTLB Residents' Engagement Forum

>> WATCH the Leighton Buzzard Working Together video