30 July 2018

The Trust is to take over the provision of psychological therapies services in Tower Hamlets on 1 October 2018. This will bring together the four current services, creating a single point through which all services can be accessed.

The four services coming together are IAPT, bilingual counselling, bereavement counselling and general counselling. The Trust will be providing these services in partnership with the charity Mind in Tower Hamlets and Newham (MITHN).

Single Point of Referral for Local Residents
The new arrangements will include a single point of entry for all referrals. Local people will be able to refer themselves directly to the service or via their GP or health professional.

Following an initial assessment, there will be a range of care pathways and therapy options to ensure that people get the appropriate specialist support they need.

Sarah Wilson, Director of Specialist Services said,We are really pleased to have been selected to run this service.  We provide similar services in Newham, Richmond and Bedfordshire so have developed extensive experience over time. We are looking forward to working with  MITHN to develop a really effective service for local people, and ensure a smooth transition.”

Reducing Barriers Between NHS Services
As the Trust provides mental health and community health services in the borough, there will be stronger links between primary care services such as this service, and secondary care mental health services which support people with more complex mental health difficulties. This means that  following assessment, people can be smoothly transferred to the most appropriate service for help with their particular needs.

Additionally, staff working in other services are in a good position to identify people who could benefit from this type of support. Mind in Tower Hamlets and Newham (MITHN) have an established presence in the borough so are also well placed to signpost local residents to services that can help them.

Working Towards a Smooth Transition
The Trust and MITHN will work closely with GPs and other services to develop good relationships and share the model of care and the journey/pathway patient will take. We want to work closely with Compass Wellbeing to ensure staff transferring over are supported every step of the way, and to ensure that there is no interruption to the support existing clients receive.

For more detailed information about the new service, read through the questions and answers here