08 February 2017

The Trust has started a consultation with staff and service users about proposed changes to the way the Community Learning Disability service is provided. 

ELFT was appointed as the provider for the new contract by the Tower Hamlets Clinical Commissioning Group. The contract has a greater focus on the health and wellbeing of people with a learning disability who often have complex health issues. ELFT is proposing a new team structure to enable the service to achieve this.

Still at Beaumont House
There is no change to where the service is based. The team will continue to be housed at Beaumont House, with the same phone number and the same referral processes.

New Team Structure
ELFT proposes to streamline the service into three distinct teams: A Transition and Assessment team who will assess everyone referred to the service. This will improve access and result in a shorter time between referral and assessment.

Patients will then be referred to one of two teams in the service according to their needs: Either the Mental Health and Behavioural Support team, or the Community Health and Wellbeing team.

ELFT proposes changes to the skill mix of the service. New roles will be introduced and others phased out to have the right team in place to deliver the contract.

Support for Carers

ELFT propose making changes to the way the service supports carers. It will be the responsibility of each care coordinator to ensure that carers have a carers assessment and that their needs are met.  It is proposed that the Patient Carer Assessor Advisors (PCAA) role is phased out as there are other agencies and services in the borough who are tasked with supporting carers. ELFT wants to replace non-clinical staff (whose services are provided in other carer services) with more clinical resources. The PCAAs do not offer interpreting services. These would be accessed via the Trust's interpreting contract.

Prevention and Faster Interventions
The Trust wants to provide better access to primary health and mental health care through existing networks and processes to ensure patients get the specific support, advice and interventions they need. There will be a concentrated focus on the prevention of physical health or mental health deterioration, and prevention of crisis. And, in the event of a crisis, a fast-track action plan to resolve this.

Telling Us Your Views
A 30-day period of consultation ends on 1 March 2017. The Trust has written to all patients to explain what is proposed and invite feedback. There are a number of ways you can give your views. You can attend one of two meetings. The meeting dates are:

20 February 2017
Bancroft Road Library, 277 Bancroft Road, London E1 4DQ

23 February 2017
Education Centre, Mile End Hospital, Bancroft Road, E1 4DG

You can email us at communications@elft.nhs.uk

Write - No need for a stamp
You can send any comments by post to: Tower Hamlets Community LD Consultation,
Trust Headquarters,
9 Alie Street,
E1 8DE

The Trust looks forward to hearing your thoughts, views and concerns so that we can consider these as we go forward with the new contract.




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