02 May 2019

The Trust has been featured in a national report published by The Health Foundation outlining the importance of organisation-wide improvement in healthcare.

The Improvement Journey report draws on the learning and insights the Health Foundation has generated over the past 15 years from funding and evaluating improvement at team, organisation and system level.

The document includes East London NHS Foundation Trust (ELFT) as a case study to demonstrate the value of its Quality Improvement (QI) programme.

The Trust example highlights how, according to its most recent Care Quality Inspection (CQC) report, ELFT’s ‘well-established quality improvement programme’ was an important factor in it retaining its outstanding rating.

It reported the trust was using QI methods to support the delivery of some of its core strategic priorities, such as improving care pathways and access to services.

The Trust is now looking to apply its improvement approach at a system level, by working with neighbouring organisations to improve local population health.

Dr Amar Shah ELFT Chief Quality Officer, Dr Amar Shah, said: "We are really pleased to see this important report from the Health Foundation.

“For organisations considering adopting quality improvement, or those already on the journey, we all need to continue reflecting, learning and adapting.”

He added: “Ultimately quality improvement is about a change in mindset and behaviour, throughout an entire organisation, and reports such as this help us all continue to learn about how to achieve this.”

The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK.

The Improvement Journey 
ELFT case study 

ELFT uses Quality Improvement (QI) to tackle complex issues by following structured steps which include understanding the problem, developing a strategy and ideas for change, testing and analysing data.
Click here to learn more about the ELFT QI method.