The Trust Legal Affairs team have been crowned as the winners for the highly competitive and prestigious Health Service Journal (HSJ) Value Awards for 2019, in the category for the most Effective Litigation Award.
The HSJ Value Awards highlight and celebrate those health teams and services across the nation that make outstanding improvement by adding value to the care quality and efficiency for the people they care for.
The evening’s glittering celebrations were attended by over 1,000 health professionals and compered by celebrity host comedian Tom Allen.
Announcing the winning team, the HSJ judges said: “This most worthy winner demonstrated robust service user involvement and gave confidence that sustained changes would be made. An excellent application which set out the journey to transform culture from the bottom up impacting response times, service delivery and improve care.”
The Legal Affairs team have been able to drive through sustained change in ways that have resulted in a marked reduction in terms of length of time a claim takes to be brought and in the time taken to settle – over two years faster than the national average.
Their success is very much down to making sure that the Trust wide emphasis on ensuring staff are supported if things do go wrong is firmly embedded everywhere, and to get across the message that we want everyone to work together to learn from mistakes, in a collaborative, open and transparent way.
On collecting the trophy on behalf of her team, Jane Quinn, Associate Director of Legal Affairs said that: “The good work of the Legal team can only be achieved as a result of the open and transparent support given to staff and service users culture across the Trust, alongside the commitment of staff who continuously look at ways to improve services via the QI programme – all were important factors in our success.”
The ADHD Pathway service from City & Hackney CAMHS were also in attendance on the night, having been nominated for the Mental Health Service Award. They were up against stiff competition with ten other teams also nominated in their category. In collaboration with the Trust’s Quality Improvement service, they won the nomination for having Improved Access and Flow in Community Services by Combining Full Learning Systems.
The winning team for the Mental Health Service Award was Barnet, Enfield and Haringey Mental health Trust and Partners for their work on Project Future.