15 May 2019

Around 400 people, including staff, service users, carers, governors and external guests attended the 5th ELFT Quality Conference on Tuesday 14th May at the ExCel London Conference Centre. This year the whole event was co-designed with service users and carers, who helped shape the overall theme of the event as well as create the content of the main stage and presentations. 

The day's keynote speaker was Professor Jason Leitch, National Clinical Director of Healthcare Quality and Strategy in Scotland. He spoke passionately about Population Health and ELFT's new mission. 

The day featured a range of themes presented in 'World Café' workshop events, in which delegates came together to learn from  each others' experiences and take away ideas to share with their colleagues. 

In her closing remarks, ELFT CEO Dr Navina Evans thanked all service users, carers and staff who shared their stories in the plenary session and in the World Café project presentation sessions. Dr. Evans drew everyone's attention to the'Illustrated Guide to QI', a book of ideas created by the artist Sonia Sparkles.

Speaking about the plenary session on co-production, Dr Evans said:

“You demonstrated what a struggle it is to properly do co-production. Out of that, what I took is the incredible patience, understanding and kindness of our service users, carers and People Participation colleagues.

"Sometimes we take two steps forward and one step back and you help us push to go forward again.”

Dr Navina Evans also gave a heartfelt thanks to the keynote speaker of the day, Jason Leitch:

“We are privileged to have Jason here -  for giving us a few minutes to celebrate and then immediately getting us to the heart of the matter in what we want to do.”

The day finished off in style with a presentation from the Trust in-house choir  #ELFTIn1Voice, working alongside talented rap artist Mandeep Singh, who together presented an emotionally charged 'See Me As I Am.'

The QI team will send out a special newsletter with highlights of the day next week. Full details to follow.