East Ham Care Centre
Shrewsbury Road,
Forest Gate, London, E7 8QP


020 8709 5555

Opening hours

The service operates between 08.00 and 20.00 Mon-Fri and from 08.00- 16.00 Sat - Sun

Rapid Response - Newham

Who we are

Rapid Response is a service that is focused on preventing avoidable admissions to hospital and will reach eligible patients within 2 hours. The Rapid Response Team is a Nurse led MDT, that includes Nurse Practitioners, Nurses, Occupational Therapist, Physiotherapist, Geriatrician and a General Practitioner in an advisory role.

The team will generally see patients for between 3-5 days but will work with patients for a maximum of 14 days.

The Rapid Response healthcare professional can perform and interpret diagnostic tests such as urinalysis, vita sign observation, blood tests and Doppler tests, as well as undertake a detailed history from the patient. Onward referrals to other services are made as required.

The service is available through the Single Point of Access, referrals are accepted from Health & Social Care professionals, and in addition the team will accept self-referrals and referrals from carer’s /relatives.

Conditions supported include chest infection, UTI, viral illnesses, dehydration/malnutrition, not coping at home, falls, confusion secondary to organic causes, frail and elderly patients who are generally unwell and end of life care. 

Enhanced Support to Nursing Home Team

Provides an increased level of support to Nursing Homes in Newham and their residents through the provision of senior and experienced Registered General Nurses. Who have experience of the needs of older people with complex needs. The team targets this support appropriately to those with highest need through case review / quantitative evidence of increasing need or complexity, and to lever increased support from other health and care professionals such as therapists, pharmacists and Geriatricians where this is required. The team aims to reduce hospital admissions and shorten the average length of stay for nursing home residents who do get admitted to hospital.

The service operates between 08.00 and 20.00 Mon-Fri
From 08.00- 16.00 Sat - Sun

Through the single point of access on 0208 709 5555 between 08.00 and 20.00 Mon-Fri
And from 08.00- 16.00 Sat - Sun

Contact Tel: 020 8 709 5555

Service is based at East Ham Care Centre, Shrewsbury Rd, Forest Gate 
And covers the whole of Newham 



Chest infection
Viral illnesses

Clinical speciality:

Community Health Services