Bancroft Unit (Second Floor)
Mile End Hospital,
Bancroft Road, London, E1 4DG


020 7771 5805

Opening hours


Continence Service - Tower Hamlets

Who we are

The service is provided by specialist continence nurses (SCN) with advanced theoretical and knowledge of bladder and bowel dysfunction. We offer advice, training and an advanced specialist clinical service in the prevention and treatment of incontinence.

We independently manage patients with complex bowel and bladder dysfunction across Tower Hamlets and within Barts Health. We recognise that urinary/faecal incontinence compromises skin integrity which contributes to the development of pressure ulcers and can also result in falls.

As expert nurses, we deliver effective and timely care which is essential for patients to enable adaptation and acceptance to life changing events. Our services include education of patients, relatives, carers and health care professionals. We provide consultancy as well as expert clinical skills. We care passionately about the care we provide our patients and the skills and knowledge we share with other healthcare professionals. All of our patient referrals are triaged to make sure they get the right care they need.

You will be seen in the community by one of our three specialist nurses.
Inpatients are seen by our hospital-based nurses.

Community led clinics in Tower Hamlets

Barkantine Practice
121 Westferry Road
Isle of Dogs
London, E14 8JE

Brayford Square Surgery  
5 Brayford Square Surgery   
Exmouth Estate 
E1 0SG


Useful websites

Referrals are taken from all health care professionals, social services and patients by email, phone or letter.
We aim to respond within five to seven working days.

Community referrals tel: 03000 33500 (SPA)

The Royal London and St Bartholomew’s referrals tel: 020 3594 2682
Whips Cross referrals tel: 020 8539 5522 ext 5509.
Bleep 566 (Monday, Tuesday and Friday)
Newham referrals tel: 020 7476 4000 ext 8865 (Wednesday and Thursday)

We provide information and support for patients during their hospital stay and when they are discharged. We support the continuity of care and provide on-going support through follow-up arrangements which include onward referral to a local continence nurse specialist (if the patient is discharged to another area) telephone contact, home visits and/or at clinic appointments.



Bladder and bowel continence
Pelvic floor dysfunction

Clinical speciality:

Community Health Services