Charter House,
Alma Street, Bedfordshire Luton  LU1 2PJ

Opening hours


Bedfordshire and Luton Mental Health Street Triage

Who we are

The Mental Health Street Triage service works to ensure patients experiencing a mental health crisis in Bedfordshire and Luton have fast access to care.

The Trust partners with Bedfordshire Police, East of England Ambulance Trust, Bedfordshire Clinical Commissioning Group and Luton Clinical Commissioning Group to provide Mental Health Street Triage.

The scheme involves a police officer, paramedic and mental health professional teaming up in one car to respond to mental health crisis calls 365 days a year. They cover the whole county, operating from 3pm – 1am, with bases at police headquarters in Kempston and at Luton Police Station.

The team attend incidents where there is an immediate threat to life – someone threatening to self-harm, or commit suicide – or where a third party has called the police or ambulance and expressed concern for someone.

The team has a dedicated phone and can be referred to incidents by police and ambulance control rooms.


Clinical speciality:

Adult Mental Health Service