All teams accept self-referrals, and to self-refer people can access the online referral portal here. We also accept referrals online from the following:

• health and social care professionals
• GPs
• community psychiatrists
• obstetricians
• midwives
• health visitors and social workers.

Professionals can access the online referral form here.

You can contact your health professional listed if you would like assistance in making a referral. 

Our service treat moderate to severe mental illness including:

• severe depression
• anxiety disorders
• post-traumatic stress disorder
• obsessive compulsive disorder
• psychotic disorders and personality disorders.

For Clinicians 
When making a referral please  provide clear information in paper and/or electronic format, to patients, partners/significant others and healthcare practitioners about the referral you are making, giving them:

•  A simple description of the service and its purpose

• Clear referral criteria

• How to make a referral, including self-referral if the service allows

• Clear clinical pathways describing access and discharge

• Main interventions and treatments available

• Contact details for the service, including emergency and out of hours details

City and hackney

• Amazing staff - felt fully supported, all around a wonderful experience - Fabio was very attentive and kind - he went above and beyond”
• “Impressed so far (only 1 consultation to date)”
• “Helping me with my mental health”
• It was very good, excellent. I was expecting it to be worse”
• “I appreciated the help and constant effort from the professionals. At no point did I feel alone or that someone wasn’t there to help me throughout my difficult time. My recovery could not have happened without these amazing people. I am very grateful”
• “I feel safe and secure of the treatment I will receive”
• “Great help and understanding”
• “Very good service, very blessed to have those services”
• “Meet lovely people all through my care”
• “The service is very helpful and has definitely helped me to look after my baby”
• “Team are very helpful”

Tower hamlets

• To follow through on referrals and have a process in place that means no one slips through the system - clear communication”
• “It’s a fairly good service”
• “For who people seem to be caring and non-judgemental”
• “Prompt help by a specialist team”
• “The overall care package myself and my family received was truly fantastic. I found their non-judgmental common sense approach very helpful - having regular reviews also helped me recover psychologically. My sons have also benefited from the service, my eldest is now more confident and less anxious and I have been able to bond with my second. Thank you”
• “Thank you for listening to me, this is a big thing to listen to me”
• “I started off with being at my worst, I am not slightly better hence why I put 20% because my doctor does everything possible with my problems”
• “I am never going to be 'fully recovered' silly question. I've been dealing with mental health issues for 15⁺ years. Sometimes I get better then I relapse”
• “Being seen quickly definitely avoided an admission to hospital”
• “I don't know”

Newham

• “Nice to see that everyone was friendly”
• “I really appreciated the quick response, the openness in our talks and feeling at ease”
• “I felt good. Really comfortable, she made me feel like I was in a familiar place”
• “Help with finding address for implant”
• “Psychologist Dr J Humphry is a wonderful person, I prefer talking to her as she keeps me calm and I see she really wants to help me, which she has”
• “I wouldn't be doing as well as I am right now”
• “Appointments were always available and I felt like my needs were very important”
• “I felt included in my treatment, they felt very supportive and they figure out my need and make essential referrals with my consent very promptly. They believe me and understand what I am going through. They treat me with dignity and maintain confidentiality”
• “Fully recovering due to the medication I am currently taking. Doctor is extremely helpful”
• “Thanks for the help. Especially Dr Humphries she helped me recover”