NHS Foundation


Mountbatten House
56 High Street South,
Dunstable, Bedfordshire LU6 3HD


01582 709 074

Bedfordshire Complex Needs Services

Who we are

The Complex Needs Service works closely with Community Mental Health Teams (CMHT) to improve the community-based care delivered to patients with diagnoses of personality disorder.  

The specialist multi-disciplinary team operates as a hub, reaching into CMHTs to provide awareness training and to promote thorough assessment, formulation, goal planning and a stepped-care approach to support, thereby aiming to alleviate symptom distress, as well as to improve psycho-social outcomes and public protection.

Please ask for a referral from a care co-ordinator in a Community Mental Health Team.

Complex Needs Services in Bedfordshire is based at Disability Resource Centre in Dunstable (see the map below). However, the team is seeing patients in four other locations: Bedford, Biggleswade, Leighton Buzzard and Steppingley.


Addresses of the other locations:


Bedford PD Service

Day Resource Centre

Bedford Health Village, 3 Kimbolton Road

Bedfordshire MK40 2NT


Biggleswade PD Service

Complex Needs Service

The Lawns Complex, The Baulk

Bedfordshire, SG18 0PT


Leighton Buzzard PD Service

Crombie House

36 Hockliffe Street

Leighton Buzzard




Steppingley PD Service

Meadow Lodge

Steppingley Hospital, Ampthill Road


MK45 1AB

Websites containing information about Personality Disorders and treatment:

Websites containing information about mindfulness:

Nice Guidance for Treatment and Management of Personality Disorders:

Peer Support:

Support for Carers Friends and Family

  • The Complex Needs Service runs a monthly Carers, Friends and Family Support Group for those supporting someone with a Personality Disorder. The group aims to provide a confidential space to discuss issues people are facing and to enable people to obtain guidance and support on how to mange Personality Disorders effectively. The group also provides general information about Personality Disorder and treatment. If you are interested in joining, please contact the Complex Needs Service via email: elt-tr.complex.needsservice@nhs.net.

 For current Complex Needs Service users:

  • If you are already participating in the Complex Needs Service Dialectical Behaviour Therapy Program, and require additional assistance with the application of skills you are learning, telephone skills coaching is available to you from 9am - 4.30pm (Mon-Fri). When you contact the coaching service you will be encouraged to use the skills you have already learned to help you manage the situation more effectively.

The time to phone the coaching team is:

  • When you need help to deal with a problem you cannot solve on your own.
  • When you are trying to use DBT skills, but want some advice on how to do so more effectively.
  • Before self-harming or other destructive behaviours.

Getting help in a crisis:

If you have identified that you need more support and advice than your usual support systems can offer, then consider contacting one of the following helplines:


CASS – Women’s Self-Injury Helpline:
Provide UK-wide emotion support, listening, and signposting for anyone who identifies as a woman and is affected by self-injury, as well as their friends, family and carers.They can be contacted on 0808 800 8088 (Mon-Fri 7pm-10pm & Thurs 3pm-6pm).


If you have identified the need for professional help, this can be sought from:


  • GP 
  • NHS 111
  • Emergency Social Work Service for out of hours social concerns 0300 300 8123
  • Community Mental Health Team (CMHT) Duty Worker between 9:00 – 17:00 (Mon-Fri)

Crisis Team: Out of hours please contact:


  • Bedfordshire - 01234 315691
  • Luton - 01582 538631

 Accident and Emergency Department

  • 999



Personality disorder

Clinical speciality:

Adult Mental Health Service