Although the pandemic is now behind us, we need to be mindful of the needs of families who attend our services. Staff no longer wear masks but hand gel is available in all areas for people to use. See below for support and advice
Ensuring your safety at CAMHS
We want to ensure you and your loved ones remain safe.
See the Current Government Guidance on Staying Alert & Safe
Getting in Touch
You can contact our CAMHS services by telephone or email. Our service pages here have all the contact details. East London, Bedfordshire & Luton Contact Details
We have emergency Crisis Line services available across Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. This link will take to the page with all our Crisis Line Contact details
Face to Face Appointments
Please ensure you and your child are physically well. Please DO NOT attend the clinic if you have symptoms of:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.
If you are unsure, please contact the clinic first. We can rebook the appointment if you are not well.
Please use the hand sanitiser available in all the clinic bases.
Attending A&E in Emergencies
Please only go to A&E if you are in need of urgent medical attention.
Full details of the emergency crisis care CAMHS service is available here, including contact details for CAMHS service staff that are available at A&E departments in case of an emergency.
CAMHS Crisis Support including A&E Contact details for east London, Luton & Bedfordshire