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Accessibility Statement

Accessibility statement for the East London NHS Foundation Trust’s website.

This website is run by the East London NHS Foundation Trust. 

The Website and Mobile Applications (No.2) Accessibility Regulations 2018 are designed to ensure that public sector bodies have website and mobile applications that can be used by as many people as possible.

This includes people with:

  • Impaired vision
  • Motor difficulties
  • Cognitive impairments or learning disabilities
  • Deafness or impaired hearing

This accessibility statement applies to the ELFT website and the staff intranet. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader.

The website AbilityNet has the advice to help you make your device easier to use. 

We strive to make the website text as simple as possible to understand. Where we have used jargon or an acronym that wouldn't easily be explained by searching online, you can probably find it in the NHS Acronym Buster page. 

If there are still words, acronyms or terms you don’t understand, drop us a line at and we will get back to you. 

It will be tested for compliance with the accessibility regulations.

Content that is not within the scope of the accessibility regulations.

We know some parts of this website are not fully accessible:

  • Most older PDF, Word, Excel and PowerPoint documents are not fully accessible to screen reader software –   to ask for alternative formats please email
  • Some of our online forms are difficult to navigate using just a keyboard and screen reader software – to access alternative formats please email 
  • Some of our older videos may not feature captions. We are working to upgrade these. 

East London NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Some linked text does not make sense when read on its own.

This fails WCAG 2.1 success criterion 2.4.4, link purpose (in context).

We are reviewing this content as part of a redevelopment of the website. We will set out a schedule for reviewing all of our pages and fixing these links when we launch the new ELFT website, in January 2022.

When we publish new content we will make sure link text meets accessibility standards.

Some of our form fields are missing a label, which can make them difficult to navigate with a keyboard.

This fails WCAG 2.1 success criterion 1.3.1, info and relationships, and 3.3.2, labels or instructions.

We are reviewing our forms as part of a redevelopment of the website and will move to an accessible solution when we launch the refreshed site, likely to be in summer 2021.

We are working towards making all publications available and in line with the Accessibility Regulations on this platform sometime in the first quarter of 2022. 

In the meantime, you can contact us to ask for alternative formats at

Not applicable. We are not claiming that any of our accessibility issues are disproportionate to fix.

Some of our older videos, published before 23 September 2020, may not feature captions.

Any new videos we publish will meet accessibility standards.

You can visit our YouTube channel to see more of our videos.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. For example, we do not plan to fix old board or AGM reports.

Any new PDFs or Word documents we publish will meet accessibility standards.

A full, independent accessibility audit was carried out prior to the launch of this website.

A copy of the report is available by contacting

At every stage of the process, we are including user testing with people with a range of accessibility needs. 

This includes those with:

  • impaired vision
  • motor difficulties
  • cognitive impairments or learning disabilities
  • deafness or impaired hearing.