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Contact us

For general enquiries during office hours from Monday to Friday

Postal address:
East London NHS Foundation Trust
Robert Dolan House
Trust Headquarters
9 Alie Street,
London E1 8DE  

Map Alie Street and Travel Tips

Telephone: 020 7655 4000 (switchboard)
Emailelft.communications@nhs.net 

For enquiries about Bedfordshire and Luton mental health, community health and primary care services

Charter House
Alma Street
Luton
LU1 2PJ

Telephone: 01582 708999
Email: elft.communications@nhs.net

Complaints and Feedback
If you wish to make a complaint, make a suggestion or give us some feedback, please get in contact with elft.complaints@nhs.net

Information requests under the freedom of information
For information, we may hold under the Freedom of Information Act, see our online form or email elft.foi@nhs.net

Media
To contact our Media team visit our press enquiries page. 

NHS 111, 'Option 2' in East London
From the 2nd April 2024, you will be able to call NHS 111 and select 'Option 2' in East London for mental health crises. This will be an additional way to contact crisis services, and will not be replacing the 0800 numbers.

We encourage those known to services to continue contacting them in the ways they had been doing so previously during working hours. Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to services – should contact 111 and select option 2. Read more in our website news item.