What We Do

Why?

Digital conversations take up valuable consultation and care time. Clinicians are not trained to teach digital skills and people can learn better from their peers. That's why we train and employ service users as Digital Life Coaches to provide guidance for digital health tools.

Ensuring the voice of service users is heard throughout the life-cycle of digital tools, to better understand the problems faced by them and to gain early feedback on the design. We have established a digital forum model to collaborate with the ELFT Digital Team on patient-impacting digital services.

Why?

Patients can struggle with digital due to a lack of devices, wifi or space. We’re driving digital enablement for patients by managing a bank of patient devices, as well as setting up digital hubs in Recovery Colleges and local ELFT sites. 

Why?

Digital exclusion is restricting people from accessing ELFT services and people prefer to learn from people who have lived experience. That's why we are establishing Recovery Colleges as digital hubs where you can find community support for digital tools and skills, working with Digital Life Coaches to improve confidence. Our goal is to set up digital cafes across ELFT centres too, so you can drop-in and learn something new.

There are some amazing ogranisations already out there working in digital equality, so we're networking with local organisations such as libraries, AgeUK, BRCC and Good Things Foundation to find the best resources and events.