Service User Led Accreditation provides an opportunity for teams to showcase all the incredible work they are doing, receive valuable feedback from experts by experience and demonstrate their commitment to service user and carer involvement.
See assessors’ comments about these amazing services below and the value of recognising their excellence through Service User Led Accreditation:
Parkinson’s Team (Bedfordshire Community Health Services):
Assessors commented that the service was pleasant and welcoming where service users and carers felt that they were fully involved with the care they received. A carer commented that the team “make it possible to get through each day” and a service user noted that “my opinion matters”.
Learning Disabilities Service (Newham):
Assessors were impressed by how the service consistently adapts to the needs of service users and the strong sense of teamwork throughout the service. A service user reported that the service had a positive impact on his life and carers receiving signposting to a range of external agencies. The staff “consistently go above and beyond to provide support across a wide range of areas”.
Mother & Baby Unit (City & Hackney):
Assessors highlighted that staff actively encourage feedback and address concerns promptly with one service user reporting “I feel they tried to include everyone as much as they could”. Carers emphasised the safety, love and nurturing environment provided for both the baby and mother.
If your team would like to participate, please complete the registration form here and a member of QA will be in touch.