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Personal Health Records

Personal Health Records

PKB

Register using your NHS login

With Personal Health Records you can add, access, and share your health information with healthcare professionals, family and carers – anytime, anywhere.

Log into Personal Health Records

Once you are logged in, the Personal Health Records registration page will appear, and you will be prompted to create a password.

What is Personal Health Records?
Personal Health Records is a secure online personal health record where you can see most of your appointment letters, discharge summaries, care plans, and patient reports. You will be able to access more information from other organisations within our NEL ICS, such as Barts, Homerton, NELFT, and BHRUT.

PKB won’t substitute the appointment letters that we send you; you will still receive those. This is only an added way to access appointment information. In the future, more features will be available, including access to care plans and assessment questionnaires.

If you choose to register, you’ll receive the majority of your letters through the platform, meaning all your information is stored securely in one place. At ELFT, we are rolling out Personal Health Records across our services.

 

How does Personal Health Records?
The platform is free and easy to use. If you already have a Personal Health Record account, you will be sent an email notifying you that you can now access your records via a link, which will take you straight to the PKB page. Or you can access the registration page from any digital device that you can access the internet from - a PC, laptop, tablet, or smartphone. If you are signing up to PKB for the first time, follow these steps:

  • Simply log in to the NHS website from your smartphone, tablet, or computer.
  • If you don't have an NHS login, you will be prompted to create one via the NHS website.
  • Once you are logged in, the Patients Know Best registration page will appear, and you will be prompted to create a password.
  • After you have completed the form and registered, you can access the portal using the same Personal Health Record web link or through the NHS App.

Once you are signed up, you will be able to see your hospital appointment information. In the future, once we have more features available, you will be able to see more information. You won’t be able to amend or cancel appointments through the Personal Health Records. If you need to make any changes to your appointment, please call our switchboard on 0207 655 4000 or contact your service directly.

The Benefits of Personal Health Records

Personal Health Records will allow you to:

  • Have better choice and control of your healthcare
  • Share your record: Share your record with your GP, hospital consultant, at-home care provider, pharmacist, paramedic, carer or next of kin.
  • You can control what they see with privacy and consent settings.
  • See your record anytime: All your appointments are in one place, and you can access them wherever you go, whether at home or abroad.
  • Add your data: Add important information about your medical history or any old clinical documentation so it’s in one place when needed.
  • Track your health: Keep a journal, monitor your symptoms and add measurements. Then, if something isn’t quite right, you know when to contact your healthcare team

Frequently asked questions

Take a look at the most commonly asked questions concerning Personal Health Records.
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