Address

Phone

0800 073 0066

Opening hours

24 hours

Newham Mental Health Crisis Line/Crisis Support

Who we are

Freephone 0800 073 0066

The Enhanced Newham Mental Health Crisis Line is open 24 hours a day to support people living in Newham who experience a mental health crisis. The Helpline (calls are charged at local rates), is available 24 hours a day including weekends and Bank Holidays.

Callers will be given support and advice from mental health professionals.

The service aims to provide the right care at the right time and prevent people spending unnecessary time at the Emergency Department.

The Crisis Helpline can:

  • support and help you if you have mental health problems
  • provide accurate information and advice about local mental health services
  • communicate with other services or teams on your behalf if you wish
  • support you in a non-directive way, to empower and encourage you to take control of your own life and come to your own decisions.

​​The service provides an emergency assessment service for those calling who are in crisis – we will see people on the same day and either treat or refer to a team where their needs can be met.

Other useful numbers and websites

  • NHS 111: Call 111, available 24 hours every day
  • www.sane.org.uk (Telephone service currently unavailable) 
  • Samaritans: 08457 90 90 90 (24 hours every day) www.samaritans.org 020 7771 5807

Clinical


Clinical speciality:

Adult Mental Health Service


Information Leaflets