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Continuing Healthcare Team - Tower Hamlets

The team provides support for people who need ongoing care in a residential care setting, providing assessment from start to finish to fully understand the person's needs and review of care. The Continuing Healthcare Team provides case management, support, and training around NHS Continuing Healthcare (NHS CHC), in In line with the National Framework for NHS Continuing Healthcare (November 2012, revised 2022).

This CHC Framework applies to all Tower Hamlets residents over the age of 18 years. CHC works as part of a community team carrying out NHS Continuing care assessments and reviews care package, within a defined caseload of older adults within their homes and in the community. CHC also monitors ongoing care needs of patients ensuring referral to other agencies as appropriate.

CHC works closely with the London Borough of Tower Hamlets Council and its Adult Safeguarding Team and provides feedback on progress for care-coordinated clients in nursing care homes.

Arms linked to symbolise unity

21 Newby Place Health Centre
2nd Floor
E14 0EY
United Kingdom

Betsy Eyareya, CHC General Manager
Email address
Telephone number
0207 771 5680

Ensure that continuing Healthcare assessments are completed in accordance with the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care for adults 18 years and above registered with a Tower Hamlets GP. To work in partnership with patients, their carers, and other health and social care professionals to ensure a high standard of care.

To provide a care co-ordination approach to the management and support of individuals who meet the eligibility for NHS Continuing Health Care (CHC). To carry out reviews of the care packages.  

The care package reviews will be done at 3 months and yearly after that in accordance with the National Framework for NHS Continuing Healthcare and NHS- Funded Nursing Care 2022. Facilitate nursing home placements for patients who have met the NHS Continuing Healthcare Eligibility and are receiving full NHS Funding. Process referrals for CHC funding via the Fast-Track pathway, ensuring that patients at the end of their life receive the care and support they need.

London Borough of Tower Hamlets and in independent nursing care homes in Tower Hamlets and communities outside of borough where the service transfers patients to.