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Long COVID Service

The Long COVID Service are primarily a virtual service, providing specialist multidisciplinary assessment to patients who are experiencing Post-COVID syndrome/Long COVID symptoms that have persisted longer than 12 weeks from the initial Covid-19 infection.

The service will provide an initial assessment and then decide on the most appropriate therapy pathway. This may involve in-house therapeutic options or onward referral to other support services. Whilst the service has medical input, it is a therapy led service and primarily staffed by AHP’s.

  • Service Lead: Melissa Sundrum, Clinical Lead for Long COVID and Pulmonary Rehabilitation Services
  • Senior Manager: Joanna Raphael, Interim Deputy Director
white female curled up lying on low bed in high rise flat
Address

Shrewsbury Road Health Centre
306 Shrewsbury Road
London
E7 8QR
United Kingdom

Opening hours
9:00am – 5:00pm Mon – Fri
Email address
Telephone number
0207 909 3676

The Long COVID Service is a multi-disciplinary service specifically set-up to support patients experiencing symptoms of Long COVID. The team is made up of the following members:

Occupational Therapists
Physiotherapists
General Practitioners
Rehabilitation Support Workers
Psychologically Trained Staff
Administrative Staff

If you are referred and accepted by the Long COVID Service you can expect a telephone assessment with one of the above clinicians to further discuss your symptoms. These assessments typically last between 30-45 minutes and you will be asked to discuss your symptoms as well as the impact these are having on everyday life.

Following the assessment, the clinician will discuss your symptoms with other members of the team to collectively agree the most appropriate way to support you.

Support for Long COVID depends on the symptoms you are experiencing and the impact on your day-to-day life. The Long COVID Service may suggest:

  • Onward referrals to other organisations or services which may be able to support you
  • Rehabilitation support which is currently being set-up by the Long COVID service including group-based intervention
  • Support in the community including things such as support with finances and living a healthy lifestyle
  • Access to self-management material allowing patients to support themselves.

For more information on long COVID and national support available visit 

https://www.post-covid.org.uk/ and 

https://www.yourcovidrecovery.nhs.uk

Further Information

National resources

https://www.yourcovidrecovery.nhs.uk/ - Helps patients to understand what has happened and what they might expect as part of their recovery. Has a range of information on how to stay well such as eating and sleeping well, getting moving again and managing daily activities.

https://www.longcovid.org/  - A patient support group with a range of information and patient stories.

https://covidpatientsupport.lthtr.nhs.uk/ - Lancashire COVID Patient Support is a resource that has been developed by a group of health professionals at Lancashire Teaching Hospitals. The purpose of the website is to support individuals with their initial recovery from COVID-19. It includes a range of exercises, advice and tips.

https://www.post-covid.org.uk/  - For people left with breathing difficulties after COVID-19, as well as their family members and carers.

https://www.blf.org.uk/support-for-you/coronavirus/how-will-i-recover-if-ive-had-coronavirus - Advice from the British Lung Foundation including what to do If you are breathless or need to clear your lungs.

https://www.gov.uk/government/organisations/department-for-work-pensions national help and advice about benefits, support if you are self-employed or looking for work

Financial Support

Clean Slate - Clean Slate is a not for profit Community Interest Company, that exists to support people with their money, with employment and with getting online. Clean Slate are funded to work with JCPs across East London to help claimants who are struggling financially. We will provide support for up to 12 weeks. (JCPs across East London). Visit https://www.cleanslate.org.uk/

Christians Against Poverty - always hopeChristians Against Poverty (CAP) provides free debt help and local community groups across the UK. The free services, run with local churches, provide practical and emotional support and show people that there is always hope. (JCPs across East London) (capuk.org)

Step Change - Hundreds of thousands of people come to us for help every year. Some are at crisis point and many don't see a way out. We help them to find a way out of their debt problems. www.stepchange.org

Citizens Advise Bureau – Available across Newham and Tower Hamlets. Citizens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom. Newham: https://www.eastendcab.org.uk/newham/; Tower Hamlets: https://www.eastendcab.org.uk/tower-hamlets/                   

The Turn2us helpline - Our helpline is free, confidential and independent. We give support and information to people who don't have access to the internet or find it hard going online. Call on: 0808 802 2000, 9.00 am - 5.00 pm Mondays-Fridays.

Money advice Service - If you’re struggling with debt, it can be hard to know where to turn. But with lots of free advice services available across the UK, you can find help in a way that’s best for you. www.moneyhelper.org.uk

North East London resources

Respiratory information

https://www.youtube.com/watch?v=ifnYjD4IKus&feature=youtu.be

This animation will inform you about COVID, how to measure your oxygen levels (using a pulse oximeter), what the danger signs to look out for are and when to seek urgent help.

Dietary information

https://www.malnutritionpathway.co.uk/covid19 - An overview with useful information for patients and carers. Endorsed by the British Dietetic Association (BDA), the Royal College of Nursing (RCN) and the British Association of Parenteral and Enteral Nutrition (BAPEN)

Dealing with fatigue

Useful advice and information on rehabilitation from the Royal College of Occupational Therapists

https://www.rcot.co.uk/recovering-covid-19-post-viral-fatigue-and-conserving-energy

Recovering from COVID-19: Post viral-fatigue (tiredness) and conserving energy – advice from the Royal College of Occupational Therapists

https://www.yourcovidrecovery.nhs.uk/managing-the-effects/effects-on-your-body/fatigue/ - NHS advice on what you can do if you are suffering from tiredness

Mental Health services

You can also access a whole range of online resources from Thrive LND on their Good Thinking website. 

Support if someone close to you has died

The government has produced some support for those that have lost loved ones which contains Information to help families, friends or next of kin make important decisions. This has been translated into a number of different languages.

Thrive LND has put together an information pack to support you if you are grieving the sudden death of someone close to you, or if you are supporting someone going through sudden bereavement. 

The Coroners' Courts Support Service has also produced a helpline leaflet and a bereavement support pack.

North East London commissioners have also produced a series of guidance packs to support people through the bereavement process, which is made even more challenging during the pandemic. There are three guides available, as follows:

How to prepare for the death of a friend or relative: helps people understand what to expect when someone is near the end of their life, provides tips on practical care and information on where to go for further support. 

What to do if a friend or relative dies: provides practical advice on areas such as arranging a funeral, looking after an individual’s personal affairs and caring for their pets. 

Where to go for bereavement support: a list of organisations for people to reach out for support at any stage of the grieving process. It includes national, local and specialist organisations, along with contact details. 

Referrals are accepted from the GP only and need to be sent via EMIS/Email on the Long Covid referral form which is available on EMIS and can also be obtained by emailing the service if needed.

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