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Westferry Ward

Westferry Ward is an 11-bedded High Dependency Unit (HDU).

All inpatients have a thorough assessment of their care needs and risk. This leads to the development of a comprehensive treatment plan and a tailored rehabilitation programme focusing on their individual’s specific needs.

Front of the John Howard Centre
Address

12 Kenworthy Road
London
E9 5TD
United Kingdom

Telephone number
020 8510 2005

As well stabilising symptoms of mental illness, patients can access Occupational and Art therapies, Psychological interventions including substance misuse treatment and a range of medical services including regimes of therapeutic medication and the delivery of enhanced physical health care packages. The ward has a multi-disciplinary team including Registered Mental Health Nurses, Clinical Support Workers, Forensic Psychologists, Social Workers, Occupational Therapists, Dieticians and a Consultant Forensic Psychiatrist and Medical staff.

The clinical team utilises the Care Programme Approach (CPA) to monitor each patient’s progress, which is based on a Recovery Model.

To contact Westferry ward by telephone please call the John Howard Centre Switchboard on 020 8510 2005.

When someone is admitted onto one of our wards, it is important that families and friends continue to support them.

It is a good idea to telephone the ward first to find out the visiting times and when is a good time to visit the person.

Our visiting times are usually from 2pm-8pm. But if you are coming a long way or will not be able to visit during those times, contact the ward manager. They will try to accommodate your needs.

Service users will appreciate small gifts, treats and items that they can use when in hospital. But mostly they will appreciate a conversation with you and news from the outside world.

Because we have to ensure our wards are safe and healthy, there are a number of items that you cannot bring onto our wards. Additionally, all our forensic service sites have specific security arrangements and protocols which all staff, patients and visitors have to comply with. This includes depositing mobile phones, camera, etc. into lockers provided in the main entrance.

Children can visit by arrangement only. Speak to the ward manager in the first instance. There is a Family Visiting Room near the main entrance to support family visits.

See here for more information for visitors