Our story
East London NHS Foundation Trust provides community health, mental health and primary care services to a population of around 1.8m people across Bedfordshire, Luton, and East London.
ELFT is the first NHS ‘Marmot Trust’, which means we are testing the boundaries of what an NHS Trust can do to tackle some of the drivers of poor health, such as poverty and unemployment.
The context we are working in
Over the next decade, the way we provide care will need to change. Our communities are growing and ageing, and more people are living longer with mental and physical health needs. Health inequities remain too wide in the communities we serve. Nationally, there is a clear shift towards prevention and supporting people earlier, providing care closer to home, and making better use of digital technology to improve people’s outcomes.
Through engagement with staff, service users, carers and partners we heard that people are proud of our kind and caring culture, our commitment to involving people in their care, and our approach to improvement. People also told us that services feel stretched, care doesn’t feel joined-up across teams, and that change is needed to make care more consistent and sustainable.
This strategy sets out how we will build on our strengths, focus on what matters most, and work with our communities to improve outcomes, reduce inequalities and deliver high-quality care now and in the future.