Working Well Trust- Tower Hamlets Individual Placement Support Service 
Providing support and guidance for clients to move toward paid employment using the IPS method the Tower Hamlets service of Working Well Trust supports clients create CV’s, fill in job applications, prepare for interviews as well as provide access to training, education and work experience. They do this by working together with the client to create an individual action plan to help them achieve their employment goals and provide support around additional needs to get on the road to paid employment.   

Eligibility
A client must want to find paid employment, be a resident of the borough of Tower Hamlets, be over the age of 18+ and have a diagnosis of serious mental illness/be accessing secondary mental health support. 

Website: www.workingwelltrust.org/services/back-to-work/tower-hamlets-ips   
Email: TowerHamletsIPS@wwtrust.co.uk  

Employment Support in Talking Therapies
If you are currently using Tower Hamlets Talking Therapies, you can get help looking for work, returning to work or support for staying in your current workplace. 

Eligibility 

• Currently using Tower Hamlets Talking Therapies. 

Contact 

• Website: Tower Hamlets Talking Therapies Employment Service | Mind in Tower Hamlets, Newham and Redbridge 
• Referral: You can be referred to Tower Hamlets Talking Therapies Employment Support by your therapist.

Working Well Trust- Upskill Service 
Upskill works with people affected by mental health challenges to achieve their vocational goals. They support clients to find pathways to training and volunteering opportunities needed to develop skills essential for future employment and wellbeing. The service supports clients to access volunteering, apprenticeships, work experience placements and find free accredited training opportunities. 

Eligibility
Upskill accepts referrals from primary and secondary care health services as well as other voluntary sector organisations and self-referrals. 

Contact

Website: www.workingwelltrust.org/services/back-to-work/tower-hamlets-ips/
Email: TowerHamletsIPS@wwtrust.co.uk  

Working Well Trust- In Work Support 
Our In-Work Support service helps employees impacted by mental health challenges to maintain their employment, as a key enabler to supporting their recovery and mental health. Along with supporting employees, they also prioritise equipping employers with the tools, support and awareness to effectively support and manage staff with mental health support needs. 

Eligibility
A client must be a Tower Hamlets Resident, diagnosed with a mental health condition. be under either primary or secondary care with the NHS and be in employment (part-time/full-time) or be on sick leave from employment. 

Contact

Website: www.workingwelltrust.org/services/in-work-support
Email: Hassan@wwtrust.co.uk  

Tower Hamlets Council – Local Supported Employment Programme 
This programme is designed to help people with learning disabilities, autism, or severe mental health conditions into paid employment. Using a personalised 5-stage approach, the service provides intensive support from trained job coaches who work with individuals and employers to ensure successful job matching, onboarding, and sustained employment. 

Eligibility
Tower Hamlets residents aged 18+ with a learning disability, autism, or a severe mental health condition who want to find paid employment. 

Contact

Website: www.towerhamlets.gov.uk
Email: LSE@towerhamlets.gov.uk 

Tower Hamlets Council – Connect to Work Programme 
Connect to Work is a voluntary programme funded by the UK Government to support disabled people, people with health conditions, and individuals in specified groups to move into and maintain employment. It also provides support to those in work but at risk of losing their employment, helping them to retain their jobs. Through specialist one-to-one support from a dedicated Employment specialist, participants receive: 

• Vocational Profiling and personalised Action Plan
• Access to a wide range of employers
• Health-related interventions
• Job-specific CV and cover letter creation
• Mock interviews
• Better-off calculation
• National Careers Service skills and job assessments
• Travel planning
• Ongoing in-work support
• Career progression and development support once in-work

Eligibility 
Open to Tower Hamlets residents aged 18+, unemployed (out of work) or employed but at risk of losing employment (in work). Have a health condition or disability or meet the definition of one of the specified groups below, who have additional and complex barriers 

Contact

Website: www.towerhamlets.gov.uk   
Email: C2W@towerhamlets.gov.uk 

Working Well Trust- Business & Enterprise 
The Business & Enterprise service aims to support those who are interested in pursuing self-employment as an alternative to a traditional job, offering a dedicated service that provides advice and support for clients wishing to start their own business. This includes email consultation, one-to-one support with emails, face-to-face meetings, funding advice, resource & application advice, business plan development, and more. 

Eligibility
To be taken on for regular, ongoing support, clients should: 

• Have some clarity on the nature of the business they wish to pursue.
• Be ready to begin developing a business plan or strategy with our support.
• Have the capacity and motivation to work on developing their business regularly;
• Show intent to generate income or register their business/self-employment within a year; 

Due to high demand, the B&E service must prioritise those most ready to benefit from regular and intensive business development support and are actively seeking employment, rather than those only considering the idea of returning to work. 

Website: https://workingwelltrust.org/services/starting-a-business/   
Email: faisal.samadi@wwtrust.co.uk 

The King’s Trust 
The King’s Trust supports young people to get into work, education or self-employment. It offers friendly, tailored help and short courses to build confidence and develop practical skills. 

Eligibility

• Aged 16-30
• Not in work, training or education 

Contact 

Website:  https://www.kingstrust.org.uk/
Enquiry form: Contact us | The King's Trust
Phone number: 0800 842 842

Careers Young WorkPath 
Careers Young WorkPath provides impartial career information, advice and guidance. Eligibility: Young people between 13 to 19 years and young people up to 25 years if they have special educational needs and an education, health and care plan (EHCP). 

Contact

Tel: 020 7364 1401 Tel: 0800 3581 2410 (freephone)
Email youngworkpath@towerhamlets.gov.uk 

You can still get help finding work, training or support services even if you don’t speak English well. 

When you initially contact an employment service, please make them aware that you may need language support, and they will be able to tell you what is available within their service. The council’s interpreting team can be accessed at interpreting@towerhamlets.gov.uk.

Yes. If you have a health condition, illness or disability, there is support available to help you find and stay in work. 

See the employment support information on this page which can also advise you on your rights about reasonable adjustments and guide you through how you ask your employer for these. The government’s Access to Work scheme may also be able to help you pay for:

• Special equipment or software
• A support worker
• Help with travel if you can’t use public transport

You can apply online or get help from a local adviser. Visit gov.uk/access-to-work to learn more.

Starting work can affect the benefits you receive. It depends on: 

• How many hours you work
• How much you earn
• What kind of benefits you receive 

Universal Credit
You may still receive payments when working. Your Universal Credit will reduce gradually as your income increases. You might also have a work allowance, meaning you can earn a certain amount before your payment goes down. 

Personal Independence Payments (PIP)
If you receive PIP, this will not be impacted by your employment status or income.

Other benefits
Some benefits like Housing Benefits or Tax Credits may stop if your income goes above a certain level. 

What to do
Use an online benefits calculator like Turn2Us or speak to an adviser at Tower Hamlets Advice Service to check how working will affect your income. 

Provided you have the right to work in the UK, you can access most of the employment support services listed on this page.

Yes, you can still get help. Most employment support services do not require you to receive public benefits.

However, if you want help from the Job Centre, you must receive Job Seeker’s Allowance. For all other services listed here, you only need to meet their specific eligibility criteria.

You don’t have to deal with money problems on your own. Free and confidential support is available from organisations listed on this page Tower Hamlets Advice Service.