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Tower Hamlets Mental Health Crisis Line

A mental health crisis line has been launched by the Trust to support people living and working in Tower Hamlets.

The mental health crisis line is available 24 hours a day and callers will be given support and advice from mental health professionals. It has been designed as a ‘first port of call’ for anyone experiencing a mental health crisis and to remove the need for those people to seek help via hospital A&E services.

The 24 hour Mental Health Crisis Line is:

Free Phone 0800 073 0003     

Who can call?

  • People experiencing a mental health related crisis including those known and those unknown to mental health services
  • Carers or friends and relatives of people experiencing the crisis
  • NHS 111
  • Healthcare professionals
  • Mental health and social care services
  • Other statutory bodies

 Who answers the calls?
Qualified mental health professionals take calls 24/7. 



Mile End Hospital
Bancroft Rd
E1 4DG
United Kingdom

Opening hours
24 Hours
Contact the service directly
Telephone number
Freephone 0800 0730003

Tower Hamlets Together Cafe

This is a community-based space for adults (aged 18+) living in Tower Hamlets who are struggling with a developing mental health crisis.

The café is open for service users to drop in, with no referral process necessary. The service intends to provide a viable alternative to attending A&E out of hours.

Service users are supported by 1:1 sessions as well as access to other activities.

To learn more visit -