CAMHS Tower Hamlets

Professionals can refer by completing a referral form and sending this directly to:

elt-tr.CAMHSTowerHamletsDuty@nhs.net or to CAMHS Tower Hamlets at  18 Greatorex Street, Whitechapel, E1 5NF.

All secondary school-age young people can now self-refer to Tower Hamlets CAMHS directly by themselves, a parent or carer. Call our normal duty number on 0207 426 375. 

Our duty worker is available Monday to Friday, 9am - 5pm.

We will then arrange to complete a self-referral form with you on the phone to gather some key details and information and we will then process this as normal by our front door team and make contact with you direct, or your family if you prefer. This may be done on the phone, online or in person. 

You can chat with your GP, school or Social Worker who can refer you directly to us via our referral form. You can also call us on 02074262375 and have an informal chat to think about whether we might be the right service for you.

Secondary school-age young people can now self -refer to Tower Hamlets CAMHS directly by themselves (or their parent) calling our normal duty number on 02074262375.

We will then arrange to complete a self-referral form with you on the phone to gather some key details and information and we will then process this as normal by our front door team.

If you are not sure if this is appropriate - feel free to ring and have an informal chat to think about whether we might be the right service for you.

We may be able to direct you to another more appropriate service or offer some advice on the phone or online.

We know that a lot of young people experience emotional difficulties and we are here to help those who may be struggling and who may need some confidential support and advice.

CAMHS offers assessment, help and support to children, young people and their families who are experiencing difficulties at home, at school or in their relationships and who may be experiencing some emotional, behavioural or mental health difficulties.

We meet with young people and families (online, on the phone and in person) to try to find ways to help them understand and cope with their problems.

We also offer advice and consultation and we sometimes direct young people and families to other local services that may be of help.

We aim to provide a service that respects the beliefs of those who use the service and is sensitive to their culture, race and gender and we will do all we can to put you at ease.

Keeping your information private and confidential is really important to us and we will discuss this as soon as we make contact with you.

You will need to complete our CAMHS Referral form. This will enable us to decide how best to help the family. It may be useful for you to have in mind some of the following questions whilst filling in the form:

• What are the current concerns or problems?
• What are the triggers for seeking help at this time?
• How long has the problem existed, how severe is it, and how does it impact on the child/young person's familty, education and work?
• What are the relevant psychosocial and family issues including who is in the family or important people in the kinship system? Who are the other agencies involved?
• What has been the response to previous attempts to help?
• Are the child/young person/family aware of and consenting to the referral? What is the family's motivation to seek help?
• Are there any identified risks?
• What continued involvement will you have with the family?
• Are there service access issues like language and disability?