People Participation is a bridge between the service and those we provide care for. Through participation, communication with our families improves, gaps in our care are identified, and solutions are put in place. Participation is also important for our staff to maintain and build upon the standards our families feel they deliver well.
There are a vast range of opportunities for our parents, carers, and service users to participate in. This could look like:
- Recruitment: help us choose and train the staff you want to see working in the service.
- Feedback & Consultation: share your opinions on what needs to be improved and feedback good practice.
- Quality Assurance: participate in service user-led accreditation of our teams.
- Quality Improvement: help us develop initiatives to improve service quality and accessibility.