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National healthcare news provider the HSJ (Health Service Journal) has published an article by a Trust psychologist promoting the case for service adaptions to improve care for older people.
Patient Advocacy and Liaison Support. If you have a complaint, this is an independent body set up to support you.
The Freedom of Information (FOI) Act requires every NHS organisation to have a 'publication scheme.'
By working collaboratively, the QA Team and People Participation Teams, service users and carers have developed a pioneering programme to recognise excellence, support improvement in patient experience and develop key markers of quality.
In this blog, ELFT's Head of Communication and ex District Nurse, Janet Flaherty, argues that healthcare staff need to be brave, take a deep breath and have honest and frank conversations with patients when there are no more treatment options.
The QA team is inviting you and your team to register to take part in the Virtual Service User Led Accreditation.
The Perinatal Service works with people who have moderate to severe mental health difficulties in pregnancy or within the first year after childbirth.
NHS North East London has created a survey about the future of maternal and neonatal services and would like to hear your thoughts.
A Diaspora Healthcare Champion Award has been presented to ELFT nurse Lucia Vambe at the opening of the UK-Africa Health Summit Global Health Partnership.