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North East London NHS Foundation Trust & East London NHS Foundation Trust, led by the North East London Lived Experience Leaders Group, come together to look at how to improve the experience of people using mental health services for the first time.
Virtual wards allow clinically assessed patients to get the care they need safely, where they feel most comfortable: at home. It’s sometimes called 'hospital at home'.
Hajara Begum is a long-term service user with a diagnosis of Bipolar Disorder, a member of the People Participation (PP) team and co-chair of the Tower Hamlet’s Mental Health Working Together Group.
After spending some time on Joshua Ward, you are now moving on, most likely back into the community. Everyone is different and there may be many different reactions and feelings towards leaving the ward.
A community mental health team for adults over the age of 65 in Luton who require specialist mental health services
In an emergency (a life or death situation e.g., harm to yourself or others), dial 999 to explain the problem and get help from the Ambulance, Fire, or Police Services.
In response to feedback from services, the QA team have amended the usual PREM survey to use during COVID-19, adding two questions specific to the experience of care during Covid.