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We are a community of service users and we believe that digital empowerment leads to patient empowerment. Find out how we are bridging the digital divide by empowering service users to engage digitally with their own healthcare.
Our main goals are to:
East London NHS Foundation Trust conducted a comprehensive survey to understand digital engagement patterns among mental health service users.
This study was prompted by the increasing reliance on digital health services and the need to ensure equitable access across all user groups.
The Digital Life Coach program aims to equip participants with the coaching skills, planning tools, and training resources to confidently prepare training sessions, providing digital support to service users, friends & family, and community groups.
In this video, Saleem Haider (People Participation Digital Community Lead) interviews Renato about his role as a Digital Life Coach and his views on Digital Inclusion.
Our blueprint highlights a patient-led digital inclusion programme tackling inequalities in access to digital healthcare. The initiative builds digital skills and confidence, helping people access care, improve health outcomes and support sustainability.
I think Saleem and the People Participation Digital Community (PPDC) are doing something really important. The PPDC’s role is key in providing care and support that works for our service users. We need service users’ voices to co-produce how digital systems are designed and how digital tools are used. We also need the PPDC to support digital inclusion work through initiatives like the device loan scheme and digital life coach training programme. This will help people develop the skills and confidence needed to access services digitally and use digital tools. The PPDC’s work at ELFT, in collaboration with our partner organisations can help us all to address digital inequalities.
Dr Peter MacRae, Interim Chief Clinical Digital Officer
Dr Toby Baldwin, Interim Chief Clinical Digital Officer
See a round up of useful resources provided by our community to help support people with their digital skills. Everything from getting started with online shopping and public services, to digital life hacks.
