Compliments or Complaints
We are committed to improve our user experience and really would like to hear from you if you have any comments on suggestions you would like to share with us.
If you would like to provide feedback in relation to your experience with our service or an individual Physiotherapist, you can do so by completing this short survey.
If you would like to make a complaint about the service, you can contact the Patient Advice and Liaison Service (PALS):
Read some of the comments from our Parents....
You Said: It would be great to have some sessions after school to avoid my child missing class.
We did: We now offer 4pm appointments when appropriate -particularly for group sessions or GCSE/A-Level students.
You said: My child would benefit from more engaging age appropriate activities
We did: We now offer sessions using our Nintendo Wii when deemed clinically appropriate
You said: It would be nice to have a space to ask questions when my child first started using a standing frame.
We did: We have started a standing frame clinic aimed at children and families starting their first standing frame.