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I am a GP in Newham

I am a GP in Newham

Information on urgent and non-urgent referral processes and contact details.

Newham Mental Health Services Status:

All services are have returned to normal working, albeit with some working through backlogs caused by COVID restrictions. Please refer as normal.

two women talking

Mental Health Services

For urgent referrals to secondary mental health care or crisis: 

Call the 24-hr Helpline number Freephone 0800 073 0066 or for GPs 020 7771 5900 

For CAMHS Crisis:

Call duty team in-hours 9am-5pm on 020 84309000, OOH via above 24-hour adult crisis service.

For non-urgent advice, including to discuss the support and treatment currently available for potential non-urgent referrals, please use your PCN Mental health huddles or liaise with your Community Integrated Mental Health Team.

Non-urgent Referrals can be emailed to: elft.newham-pcns-referral-inbox@nhs.net

Newham Talking Therapies

There are self-help options and you can make a referral via their website.

CAMHS:

Please go to the CAMHS service page for more information on their referral process for GP's, health professionals and schools.

A visual outline and guide to further options

Learning Disability & Autism Service

We have established a referral process with Help Newham for our Newham clients/families in need of access to food/essentials, weekly deliveries and/or medication deliveries. 

Our team will provide phone on-call cover over the Easter weekend (via the main NHLD team number 0207 059 6600)

We have a range of easy read information relating to COVID-19, self isolation etc.

We are providing NHLD clients with a one page COVID-19 passport (to supplement the Hospital Passport) which gathers specific information re onset and symptoms.

The Community Nurses are focused on supporting the Continuing Healthcare (complex physical health &/or challenging behaviours) cases. We are making weekly (minimum), often daily contacts to ensure that packages are maintained & supplemented if necessary & infection control guidance is followed.  

All non-essential & routine contact has stopped, but we maintain an infection controlled room at Romford Road for essential appointments, i.e. depot injections   

All caseloads have been triaged & RAG rated; initially focusing on those living in the family home but now expanded to residential & supporting living. We are ensuring that all Hospital Passports, Behavioural & Care plans are up to date & shared. The team are making daily calls to those that require this & we are supporting cases where behaviours are escalating & are seeing a subsequent increase in PRN requests  

There have been two mail drops. Initially focusing on reducing the virus spread & secondly offering additional guidance on behavioural management techniques, local support networks, self-isolation tips, etc 

We are co-working closely with the Local Authority to reduce escalation & where necessary crisis management. Day services have closed & we are working to put in place sustainable, alternative provisions including potentially a small day service provision for those for whom self isolation at home presents risks.  

Easy Read Coronavirus Information

Resources
Newham Adult Mental Health Referral Pathways 2022