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Here is your feedback

Bedfordshire Talking Therapies has helped many people improve their quality of life by supporting them through their journey to feeling better.

Below is a small sample of feedback from clients who have completed therapy. (Client and therapist names removed for confidentiality reasons).

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Care Opinion

Care Opinion

You can also provide feedback or your share your story and journey of therapy within the service on Care Opinion.

The comments below were received in May 2025

'I can't thank my therapist enough. I felt from day one I could open up to her. Such a lovely caring young lady. Wishing her all the best. The NHS are very lucky to have her. Thanking you again.'

'Excellent service and therapist was both empathetic and supportive.   Ability to understand what I neede to do and how to do it. Ongoing issue is now better than before'

'Thank you to my therapist for all of her help leading my OCD treatment. This was the first time I had engaged in therapy so I was naturally very cautious about the process. My therapist really listened to me, often remembering things I'd forgotten I'd mentioned in our meetings. She explained everything clearly and succinctly and pointed me to extra resources when needed. I feel in such a better place than I did at the beginning of the treatment and I feel confident that I have the coping strategies going forward. Thank you to my therapist for her consistent support and expertise.'

'Was worried about being online then got use to it was a new experience.'

'The therapist practitioners on the course were excellent at providing me with insight and the tools to help my particular needs. By applying the guiding principles of looking after my mental wellbeing those closest to me have noticed positive changes in me already. This has motivated me to regularly review and maintain application of the techniques learned which I now know can work.'

'I had initially been told I would have CBT, but speaking to my therapist , he understood that EMDR would be more appropriate and luckily or fatefully my therapist was trained in this therapy! He really took his time in understanding and listening/finding out why I felt the need for therapy. I had gone through some traumatic experiences in my life and although had previous therapies over the years, I was diagnosed with PTSD which had resulted in traumatic nightmares and strong feelings of fear and anxiety which I just couldn't cope with. These had such a negative impact on my life and mental health and sleep. I needed a therapy that treated my issues as a whole without having to particularly pin point specific incidents. EMDR works so well for trauma and has replaced my fears and anxieties with freedom and no more nightmares!   I'm so lucky I was able to go through this process with Wesley as my therapist as he made me feel at ease and comfortable to trust the process.. This is my new mantra! I trusted the process, as my therapist had advised, and it really does work! I use this thought in my life now and I don't get so overwhelmed or think I'm unable to start anything as I know everything is a process and if you trust it, it works!   I thoroughly recommend EMDR for anyone at any age who has experienced any type of trauma in their lives. It will be hard at first, but it will get better and those feelings, thoughts, fears, nightmares, flashbacks will lesson or even disappear. I look back at things now and it's like it happened to someone else or I watched it on tv. I have completely disassociated myself from all the horrible stuff! It really does work!   I would definitely recommend my therapist for EMDR! Thanks again!'

'The device was great. It gave me the tools to work on myself and to give me greater control of my mental health and emotions. My therapist is an angel. Thank you .'

'Thank you so much for your time and reassurance and compassion.   I always felt safe and heard.  I have been able to make and explore positive changes to my thinking and my behaviour impacting on my overall wellbeing and that of those around me  that I care for.  Thank you for helping me when I most needed it .'

'Pretty good this time - I learned a lot.  It might have been that little bit better if we had been able to meet the other attendees - the face to face contact is valuable in my experience.'

'A really helpful service where you are listed to at all times. Would recommend the service to anyone. '

'It was a safe place for me to really express my feelings and anxieties without being scared or feeling judged. '

'I am glad that I had my therapist. I felt she really tried to make an effort in providing me with the best support possible. She really helped me gain confidence and take back control of my emotions. I am so pleased with the final outcome of my CBT! '

'My therapist delivered the service very well. The support an communication with the back office team is also very good.'

'My therapist has been amazing. Although the subject matter was a difficult one, it felt like a safe space. '

'Thank you for helping me address my difficulties and showing me strategies to get better. '

'My therapist was lovely, reassuring and understanding. He's helped me upgrade myself to better understand and deal with my anxiety and worries.'

'I'm really grateful for my therapist's help. I am sad that I am no longer working with her as it was nice to have someone who understood completely, didn't judge me, made me feel better every week and I didn't have to mask in front of. I have always had a positive experience with BTT.'

'That was really helpful and helped me understand myself and my issues better. My therapist created a very safe environment for me to share my deepest pains with her. She provided me with knowledge, strategies, and awareness about my issues, which helped me change my thought patterns. I noticed very clear changes in myself, although I still struggle with some problems like social anxiety and feelings of guilt. However, I now understand the thoughts behind these feelings and try to use all the advice I received from my therapist to overcome them as much as possible. Thank you so much. I really appreciate the opportunity you've given me and the effort you've made to help me.'

'I cannot find any faults in the service. I feel that Wesley was extremely supportive and has helped me to break down the negativity in my memories using EMDR.'

'I felt comfortable from the first session, which i didn't think i would be able to feel.'

'Even though therapy was challenging at times, I enjoyed my sessions with my therapist. I felt very comfortable with her, she gave me lots of time to talk and helped by asked questions. I felt like she actually cared and wanted to see a change in me. She was very thorough throughout the sessions, I never felt rushed to answer or make any decisions. '

'My therapist has been amazing with helping me come to terms with my past. Since starting therapy it has changed the way of thinking And life and acceptance of certain things.My carers have commented on the change in my attitude and was of thinking. '

'My therapist provided informed guidance to help me work through my circumstances and consider different ways to reflect and move forward positively. Thank you so much. '

'I have found many of the aspects of the sessions useful. I will continue to use some of the aspects of the sessions to help gain more positive thoughts and actions. '

'It has helped me understand my condition and given me tools to help. '

'Thank you for the time taken to help me overcome my anxiety and depression and have a better understanding of how I can function normally. Loved the knowledge and the personal skills and been able to advise on so many levels. Thank you. '

'Thank you for the time taken to help me overcome my anxiety and depression and have a better understanding of how I can function normally. Loved the knowledge and the personal skills and been able to advise on so many levels. Thank you. '

'Essie was very good at listening while also keeping things on track. She has helped me learn techniques and methods I can use to help me and will continue to use. Thank you. '

'My therapist was brilliant. Really helpful, encouraging, supportive and I really enjoyed and benefited from my sessions with him.'

'I attended the Talking Therapies course, the Mood Management Group, and found it very helpful. It gave me several ways to address my problems.'

'A lot of useful advice and guidance was provided in recognising the problems in the first place and how they manifest.  Techniques for managing the issues I have ware very helpful and work.'

 

 

 

 

 

 

 

 

 

 

 

 

 

The comments below were received in April  2025

'I felt heard. I found it challenging. I found it rewarding. Thank you '

'Difficult at times personally but otherwise helpful. Grateful for the support and therapy tools.'

'My therapist had been very professional, caring, understanding and informative throughout my therapy. I feel the therapy has really helped me reflect on things and be able to move forward.  '

'I just want to say a Big Thank You to you my therapist for all of your support, guidance and care that you have given to me throughout our sessions. I am sure that with my determination I will soon begin to feel better. Wishing you all the very best.'

'The Therapy really helped with my mental health issues. It's not 100% there just yet but I feel like there is definitely improvements and I said to my therapist that she is the best I have ever had and she listened to me all the time and have been given some good information to treat my OCD and my other mental health issues. 5 stars from me!'

 'My therapist has been amazing! So grateful for her and her abilities to support me, it's definitely giving me a better outlook on how to cope with my low moods and anxiety going forward! Immensely grateful for the support and our sessions, they've really changed my perspective and helped me move forward in life.'

'I honestly am very grateful for the sessions I have had with, she was kind and supportive and offered great advice and support during my dark days.'

'My therapist is a truly wonderful therapist. She is incredibly professional and has helped me gain a deep understanding of how my childhood experiences have shaped me into adulthood. Through our sessions, she has given me a fresh perspective, allowing me to see things in a new light. I am so grateful for her guidance and support.thank you.'

'It has helped me so much. Still not quite there yet but I hope to build this up in stages thank you .'

'My therapists were so lovely and helpful, I hope if I need more help in the future that they are who I get to speak to'

'Helpful and supportive, easy to talk to however I still feel like I have a lot of work to do by myself but it's ok as I have some tools to use now'

'My therapist has been a great support. I've felt heard throughout the entire process and Nick has helped me realise that I'm not alone and how to cope with my issues. Very thankful that I was assigned to my therapist for my first experience with 1-2-1 treatment.'

'My therapist at all times has been patient, kind and empathetic. I have had lots of counselling but this is the first time I've had EMDR and I feel I got more out of it'

'I didn't know what to expect from a group counselling environment but I was pleasantly surprised. I found the empathy and compassion from those in the group reassuring and comforting '

'My experience was far better than I expected, in the group therapy sessions I felt supported at all times by staff and the group members.'

'Everyone on the team have been very supportive and encouraging , service throughout  has been amazing,  I appreciate the check up when waiting for my session. In my session I do appreciate  my therapist working with me to identify my triggers and talking about what , how I can manage or change what I can do to help me support my self when they happened.  I really do appreciate all the team throughout the  process and I felt throughout stage I felt I was listen , comfortable and confident with support that all team provide.  Thank you to my therapist and everyone who has help me throughout this process, please keep the amazing work up that you all provided , I wish everyone the best for the future.'

'My therapist was amazing. She was so kind and caring and really listened and helped me understand everything so much. I had such a positive experience. Thank you'

'My therapist has been an incredible help and I'm very grateful for it all. '

'My therapist has been great!!!! Understanding and professionally prepared. She listened and advised in a such delightful manner that showed experience and respect. I was conducted in a manner that was both delicate and specific. Got me clearing the fog I had in my mind and just slightly pointed out in which directions to go.... I felt lost.... but slowly,with my therapist, I started to slowly fall back into my natural rhythms and schedules...... steadily I've understood the why I actually do all I do. I've had a massive turn of events that had thrown me off course in my professional life. I've had time to reflect.... take step back and evaluate my situation.... think.... consider the tools that My therapist is showing me and take the decision that will benefit myself. So I have handed in my notice after considering all that it will do to change my future..... something I could not do a little while ago. After doing this I feel a new lease of life and energised. I just want to thank my therapist and all her colleagues for the help received. I have no regrets but only admiration even for myself. Walls were crumbling down all around me but now they are building back up taller and stronger than before.'

'My therapist has been great with helping me. It has put me in a much better position to deal with my worries, anxieties and OCD going forwards'

'I feel so much better about myself and who I am now. Still a long way to go but I hope the support will assist long term and I can build on this. The letter was so much more helpful than I expected, giving me an insight into what I had covered and how far I have come. Thank you '

'My therapist has been very helpful and informative, she has been able to help with a variety of issues'

'I know the service is stretched but more time is all I would think would be good. My therapist was a godsend!'

'My experience has been very positive. My therapist has supported me to move away from a time of fear and worry and I now have confidence and optimism for the future. Thank you very much.'

'It was good to discuss things without having to miss stuff out because it was too dark being listened to '

'My sessions really helped and i can see a difference and improvement in my mental health.'

'This has been an invaluable experience, one that has tremendously helped and impacted my everyday experience. I have learned to view my difficulties in a different way and picked tools along the way to, hopefully, continue learning and help my mental health, my sense of identity, and, my past trauma in a healthy way. This experience has been particularly important as this has coincided with the biggest transition in my family life and my second postpartum experience, one that will carry an important weight for our whole family unit.'

'My therapist has been fantastic with me. I feel like she gets the tone right at all times and offers the right kinds of support and guidance both in sessions and for improvement outside of the sessions.'

'My therapist has been absolutely amazing. My anxiety was awful when I first started and now I feel much more confident and able to do things having been given the tools to work with. Thank you for all your help.'

'What an amazing experience unfortunately due to difficult circumstances. I was given all the time and help  needed and felt really heard and understood. My therapist helped me dig deep and uncover things i never knew existed, sometimes it was hard but at the end it made me grow and accept the issues and seek solutions. I will be forever grateful for the help i received!'

'It has been good to talk to a professional about my feelings and i understand they have to follow set guidelines, but it would be useful to be able to be told or given advice on what to actually do in certain situations rather than me having to try to figure it out.  She has been a fantastic listener though and has been comforting to be able to talk openly about things i wouldn't share with anyone else and without judgement.'

'This is the first time that I have had any kind of therapy and the help that my therapist gave was second to none. I couldn't of asked for anyone better. I will be forever grateful for the way it has helped me to unpick a tough and sensitive issue'
 

'I thought the course was very insightful, it helped me to understand myself better and feel more compassionately toward myself. The group environment was interesting, I think the pro's outweighed the con's, it was comforting to be able to relate to other people and feel accepted in their company. I learnt a lot from the people on the course as well as from the therapists. If I had been given the option I would have chosen some 1-2-1 therapy first to get out a lot of the more the frightening and overwhelming thoughts in my head as you don't want to take more than your fair share in a group setting and most times when I spoke I felt I had spoken too long and been selfish or not abided by our group rules which then led to a shame spiral that I still carry with me now. But I also feel that in many ways it was better to be thrown in to the group setting as fear would have stopped me doing it had I been given the option, and in the end it turned out to be very useful. '

'Great experience I never knew group therapy would help me feel less isolated in my problems that other people are experiencing a similar thing. However I struggled with it being over teams.'

''My therapists were fantastic and really brought the group together effectively. Furthermore, I was looking forward to each session more after each week. Through each session I became more and more aware of myself and progressively found peace of mind.'

'Very quick and easy to access the service via self referral.  Initial assessment was thorough but not intrusive.
CBT sessions were informative but the first session had an information overload which could have been spread into week 2.
It was useful to meet others experiencing the same difficulties and has helped in my progress. I enjoyed being part of a small group and finding I could join in and contribute. That has helped with my confidence.  It took time to feel confident with the therapist but over the weeks the relationship has developed and I've learnt a great deal. It's been a beneficial experience and I hope to build on it. '

 


 

 

 

The comments below were received in March 2025

'My therapist has been amazing. I felt I was talking to him as a person/friend and my feelings were understood and validated. He ensured I understood what was being said and anything I didn't he'd explain. I can't fault my phonecalls with him and it has helped me more than words can say.'

'I have had a really positive experience with my therapist  ,she has been very patient and understanding. At the end of each session my therapist has always made sure that I'm feeling ok . I have also found any resources used in a session she has sent to me which is really helpful as I have information I can refer to when I need it which I have never had with other therapy in the past. I would recommend this service.  Thank you .'

'Very helpful lots of information to help me with my over worrying '

'The person I have had has been brilliant and  very understanding thank you. '

'It was better than I expected. As challenging as the sessions were, I did find them to be helpful and necessary. It has provided me with more tools and insight into other avenues I can take when it comes to treating my condition. My therapist was warm and caring with his approach. I found him both easy to understand and very understanding of our situations in the group.'

'My therapist was thorough and talked me through all the aspects to deal with my problems,easy to talk to and always listened to what I had to say'

'Having these sessions has very much helped to improve my mental health and my ability to see various issues in a new light and given me tools to start dealing with these healthily.'

'Would highly recommend, has made a big difference in my life '

'My therapist was professional and kind'

'My therapist was very understanding and explained herself clearly. This is the first therapy I have had that was based on facts rather than thoughts or beliefs which helped me to learn more about myself and the struggles I face. I will miss her but I know that saying goodbye was a health decision and my therapy had helped me on my road to recovery. Thank you'

'I felt like I was listened to and helped '

'Friendly and professional service that has armed me with tools to manage my fears. Thank you for your kindness and patience.'

'I have had a good therapist who has helped me with anxiety.'

'It was a hugely beneficial experience for me. It allowed me time & space to breath, think, recover and share experiences! I have confidently returned to work after 4 weeks off and feel confident that I have a better understanding of stress management going forward! My group were all brave and we bonded so well and the therapists were simply amazing. Thank you.'

'Had a good experience. My therapist was lovely to talk to and help me to see things in a different way. '

'My experience was amazing I couldn't have asked for a more understanding person she was professional,kind ,patient and I felt very understood'

'I have found the CBT therapy extremely helpful. My therapist showed me empathy and was relatable. She gave good advice and listened.
Going through this therapy, it's Identified to me that I still have some work to do on the past trauma that's not been dealt with. '

'Incredibly helpful and made me understand a lot of the patterns I have and ways to counteract them. '

'My therapist was absolutely wonderful. I feel we had a really good connection. I was typically jokey and bubbly and she could tell when something bothered me because of the change in my behaviour. She took an approach which was very specific to my needs and I actually looked forward to the sessions. If I could've kept talking to her weekly with no limitation on appointment numbers I would've. Such a shame that we'd barely scratched the surface when the sessions came to an end. This was simply because I struggled with opening up and my mental health had so many layers to it. I'm very grateful and will be coming back in a few months for more therapy! Thank you for giving me the courage to talk about my mental health! '

'I am really pleased I self referred as the support I gained was invaluable. I felt listened to and cared for. Thank you for all your support. '

'I have thoroughly enjoyed my experience and I feel my life has changed for the better. I am ever so grateful!'

'My therapist has been absolutely amazing. She is patient, caring, and always listens to me. Her approach has helped me cope with my PTSD in the best way possible, and I've made significant progress. She creates a safe, non-judgmental space, and I truly feel supported in my healing. I highly recommend her to anyone seeking help.'

'Very grateful to have been able to have access to this service'

'My therapist has been one of the best people I have had the pleasure of dealing with and so far the only one who has been able to help me. I can't thank you enough. Very professional, courteous and just took his time and let me do what I needed when I was ready.'

'I started my therapy shortly after completing a group PTSD course. My therapist had recognised from my symptoms that I displayed signs of chronic post traumatic stress disorder which was having a negative impact on my quality of life. He went through regular EMDR Therapy with me to enable me to process past trauma, through this therapy I was able to process my trauma which allowed me to experience life as it is today instead of living life through my past trauma. This allowed me to start enjoying the things I used to enjoy such as going out and socialising, exercising and spending time with my family.'

I would highly recommend this therapy it's had such an impact on my life and Christopher was so supportive and did things at a pace that suited me. He was so understanding of my needs and ensured to check in with me throughout the process'

'Very good service! My therapist managed to help me focus on my goals and work out ways of helping me to feel like myself again! '

'I am glad that I took the big step to contact your services, this is the first time of ever using your services or having any therapy myself, the hardest thing I have done. I am happy that I did as I feel that talking to someone has made me open up about my difficulties and helped me through my depression to feel good about myself again. My therapist has been amazing and I wouldn't of wanted anyone else, she was very understanding listened to me, watched me cry and helped me through it all, has been my rock through the last through months, helped me understand and how too deal with my difficulties. I would like to thank you for your services. I would recommend your services to anyone who needs to talk about there problems.'

'My therapist has been extremely helpful and understanding in my health anxiety. She has given me tools and ways to think about my health anxiety episodes and fears. I really appreciate everything she has helped me unpick and feel calmer, clearer about it.'

'I really appreciate the time spent with my therapist and I feel that he has helped me significantly and I felt comfortable opening up to him about a range of topics and we worked through them together.  I feel better placed to continue to move forward.'

'I couldn't speak more highly of my experience with my therapist. He had a great ability to connect with myself as a young person whilst maintaining a very confident, professional outlook on my treatment. I was unsure going into my therapy sessions whether or not I would benefit from them as I would typically not have spoken about issues with my mental health in the past but my therapist made the experience very comfortable and brought out in me the ability to recognise what I was going through and manage it effectively. Since my treatment started I think I have made noticeable improvements week on week, finally now at a point where I feel ready to tackle the rest of my life with skills I've developed through my sessions. I wish my therapist the very best in his career and I hope he's able to connect with many more young people, bringing out the very best in them.'

'My therapist  was lovely and very attentive to what I was saying, ensuring he was providing the best help given. My answers are nothing to reflect him or his methods, this is down to this form of therapy not being specific enough to help me navigate my troubles .'

'In all honesty, I was sceptical about Mindfulness and the associated treatments, but having gone through the CBT course, with the support provided, I am now an advocate of the process and it has helped me completely. The support given by my Supporter has been awesome and whilst I know I still have to work to keep myself on track, I have been given the tools to attempt to do this.  '

'My therapist was very understanding, helpful and encouraging.I really enjoyed working with her, thank you so much for your help and support.'

'My therapists were polite, professional and considerate to all on the course (not just myself). My one to one  today showed me how amazing she is at her role, her understanding and ability to grasp which tools were needed at the right time shows how knowledgable she is within this role. A big thank you goes to both of them for all the help and support they have provided.'

'Many thanks and appreciation to my practitioner  -very helpful, engaging and attentive. Overall the CBT for my insomnia has been positive and has improved things even if it wasn't a magic bullet cure-all! I have learned several techniques that i will continue to apply so a useful service. '

'My therapist was very well spoken, showed understanding and compassion, and the process used were fully explained in an easy to follow format. '