Please note: This website is best viewed in a modern browser like Chrome, Edge or Firefox. We no longer support Internet Explorer 11.

Your stories

Your Stories

BTT speech bubbles

Here is your feedback

Bedfordshire Talking Therapies has helped many people improve their quality of life by supporting them through their journey to feeling better.

Below is a small sample of feedback from clients who have completed therapy. (Client and therapist names removed for confidentiality reasons).

Find out what we offer
Care Opinion

Care Opinion

You can also provide feedback or your share your story and journey of therapy within the service on Care Opinion.

The comments below were received in September 2025

'This is a fabulous service. It helps you to understand firstly why you do what you do and then how to use various skills and strategies to improve your life whilst recognising that everyone is different and not everything will work or is suitable. I have found it so helpful in my day to day existence and have a plan for my future. My therapist,  is lovely and an asset to your team. Thank you.'

'It was a helpful experience but needed to have ongoing advice'

'In honesty, I wasn't expecting to have this much success from these sessions, and I am happy that I have proved myself wrong! I will be able to take what I have learned from these sessions forward with me to continue my recovery journey myself. Thank you!'

'I have found it very useful, like a comfort blanket. I know if I've had any concerns or worries during the week I can talk them through at our sessions. I shall miss this. I've felt very comfortable talking things through with my therapist & have found these sessions very helpful.'

'Both my therapist and silver cloud have really helped me with my anxiety and depression. I feel so much better in myself and I never thought I'd get here as things were so bad at first. Thank you again for everything. '

'My therapist was very skilled at understanding me.  She persevered when I was struggling to see things clearly and together we achieved a good outcome'

'The service was really useful and I found the resources offered and staff running the course really helpful. It was sometimes a challenge to attend the 2 hour session each week and find time to do the home tasks with a newborn baby.'

'I am very happy the way Kim handled me and help me understand my problems and how to control my  panic attacks  therapy with kim makes me forget  about my problems'

'I had an amazing therapist who helped me through my difficulties in such a kind and reassuring manner.'

'Supportive, helpful, made a difference to me and how I understand myself. Felt validated and reassured. '

'From the start of me coming my councilor 100% has made a massive difference in my life with all the help and support she has given me i am so thankful to her for what she has done .I thank her for the fantastic support and care she has given me and the respect and help in every way possible thank you for getting me through this very difficult and tough time I have had if it was not for her I don't know really how I would have copped she is absolutely amazing in what she has done for me and my family.'

'My therapist was amazing. She was understanding and has really helped me in areas that I was struggling with.'

'My therapist  was fab, I had many light bulb moments and learnt about myself. Thank you. '

'Its been a really hard and long road to recovery but i'm happy to say thanks to my therapist's understanding, kindness and perseverance I am getting there. '

'I was struggling with my mental health, my emotions and dealing with past traumas. It was getting me down quite often, taking long periods of time off work struggling to deal with everything. I was constantly putting myself down and only viewing myself as weak. I was never allowing myself to work through past traumas or even talk about in order to move on. Having a therapist like I had changed my life for the better. He was so patient and understanding from the very first session. He didn't try to push anything or force any conversations; he took the time to build up trust and allowed me to feel so much more comfortable with him. I was so anxious to have my camera on, he understood and by the third session I felt so comfortable to have it turned on and I never looked back from that day forward. He took the time to learn more about me, my past traumas and he was able to adapt the sessions so that they could focus on my main areas.  
I feel so much more confident within myself, I've been feeling so much more happier on a daily basis. I feel so much lighter and more free since opening up with my therapist and working through the traumas. I now understand my emotions a lot more and how holding onto the past can really impact your life negatively. I am even still shocked to see the person I am now to who I was over 3 months ago before the sessions started. I truly hope that my therapist knows how much he's changed my life for the better, I am glad to have met him and worked with him. I need to remember all that I was taught through the sessions. I need to keep embracing a more positive side of myself, I can do this by continuing with new hobbies, being more socially active, having more self care & communicating a lot better than what I was before. I need to remember to put myself first and always make sure I am in a good place. I need to continue finding myself and realising who I am. After years of pretending to be someone else and hiding my personality, it's been a struggle to know who I am but with the help of therapy, it's opened up a door and got me closer to achieving that goal. '

'Excellent listening service - all very useful CBT techniques - am in such a better place with my mental health now - huge thanks to Ashleigh my therapist '

'Really useful group sessions. Would be good if there was a post therapy group where you could go and discuss using the tools, or get a refresher on how to use the tools introduced in the sessions. The group was delivered really well , it was always informative and everyone had time to discuss things '

'Excellent course. I saw real improvement in myself and the rest of the group by the final session.'

'I've used this service multiple times, and this time was by far the best experience I've had so far. From my intake call to the therapy itself, I've felt supported and safe at every stage, been encouraged to raise any concerns and overall treated with kindness, respect and understanding, offering flexibility where required.'

'My therapist  was brilliant in helping me with my struggles! Honest and helpful'

'Great experience! My therapist is very understandable and helpful. '

'They helped me understand and deal with my thoughts, and how to write a diary about why I had them and how to make them more positive for me.'

'Has always been understanding without being judgmental towards me, and has helped me realise that this process can sometimes take time'

'My insomnia got so bad that some nights I didn't get any sleep. If I did sleep I would wake very early from distressing nightmares. 
I have had EMDR previously for a recent trauma which made a slight improvement to my life but the insomnia just got worse.
I was lucky to be paired with my therapist from Bedfordshire Talking therapies and he was very professional and thoroughly went back to help me process all my traumas starting from a young age. I now have no nightmares, minimal anxiety and getting a good amount of sleep at night. I will always be so grateful for this wonderful service and to my therapist for massively improving my life.'

'The CBT sessions have been very useful. They have certainly highlighted areas where I feel I need more one-to-one counselling. I have put several techniques in place to help me on a daily basis. The course materials are excellent - clear and well laid out. Both therapists were very approachable, professional and supportive. '

'The service was really good. The therapist was absolutely brilliant. So caring, thoughtful and I felt listened to. She really understood me. She was very patient and gave me all the tools needed to help me cope with the ups and downs of life. Thank you very much x'

'I've found the talking therapy very useful and my therapist Laura has been excellent throughout. I've felt like she was always actively listening and was invested in my progress, I never felt like I was just another case.'

'I think he is the best therapist, proper person on right place. He deserves pay rise and I'm happy I had possibly to have therapy with him.'

'Excellent I'm feeling much better and I'm starting to get to grips with the tools that can continue to help'

'My therapist was thoughtful and patient in his approach. I did not feel rushed and things were explained in detail. He kept me to what we agreed in sessions and held me accountable where needed. I felt confident in his ability to hold my anxieties and deal with barriers and problems we encountered.   I want to thank my therapist for all his support and expertise in helping me. I have gone from being unsure about my ability to cope with my symptoms to still having symptoms but these having little impact on my life.'

'I found my therapist to be very knowledgeable and has helped me so much I am so grateful to her'

My therapist my therapist was excellent, she made me feel at ease throughout and I always felt heard and validated by her. It helped me to understand myself and how my early experiences affect me and cause me to behave in certain patterns. I have since recommended talking therapy to friends and will explore further therapy options to continue on my journey.'

'I always felt listened to and was able to explain what was going on and what was affecting me.  I was guided through the process helping me to understand the strategies to help manage my feelings.  Communication about sessions were clear and the initial connection and all through the process was very smooth.'

'I have seen the progress i have made from the start of therapy until the end, and i really appreciate all the help my therapist has given me! It really has helped and i'm very thankful for this.'

'I am very grateful for the help I was offered and received. Overall it has helped me to feel confident enough to return to work and to feel able to manage my condition and its effects more easily. Thank you to the whole team'

'I can't thank my therapist enough for guiding and supporting me, I was not in a good place at the start but working through the different techniques I have become a lot happier and positive. I will continue to work through what I have learned to get to the place I want to be. My therapist  did a fantastic job so thank you for all your help and support '

'Great service and really quick to get enrolled. Therapists are very approachable '

 

 

The comments below were received in August 2025

'My therapist has been the best therapist I have ever seen.  I have felt listened to and understood and she has been quick to challenge my thoughts and has made me see things differently and clearer.  I would've liked more time to explore my core beliefs with her, however I understand the need to have a structured amount of appointments to enable others to use the service.  My therapist is enthusiastic, approachable, easy to understand and professional and I have really enjoyed working with her.'

'I feel so grateful to have been able to see my therapist over the course of our sessions this year. I can genuinely see a difference in how my emotions are lot more balanced and I've started really practicing the coping methods/strategies I have been given in my day-to-day life. It has felt so easy to express my self and say whatever/how I feel at all times (even if I did go off on a tangent most of the time). My therapist always knew when the right time to draw us back in would be, however I felt comfortable enough to do so and it felt good after I was able to splurge my emotions/trauma occasionally as it feels like a safe space where I was able to express myself in front of a professional without feeling like I'm bombarding my friends and family/wouldn't ever feel comfortable doing this anyway. My therapist always kept very professional but so very sympathetic and warm at the same time. It felt quite heavy at the start as we really went back to the root of my problems/childhood, but along the way I learned this is about me, as to the reason for why I am here and not just about everything else. It's been about taking control of my own life day-to-day and all of the coping mechanisms I have learned and can use going forwards.'

'The help and support I have received so far has been fantastic. The impact on me has been incredible and I have tools to help me maintain this.
I am deeply grateful.'

'I definitely benefited from my sessions and am happy with the therapy I received.'

'My therapist  has been very amazing and supportive. Through our sessions, he has actively listened to all my concerns seriously and helped me to better understand myself, emotions and issues. I have learnt new coping strategies and techniques that I have used outside the therapy sessions to help me navigate through a very stressful and challenging times. He created a safe space, where I felt comfortable, heard and respected. My overall experience of the therapy has been very positive, and I would like to thank my therapist and all the member of staff that I have had interaction with for the amazing service, going above and beyond.'

'Great experience. Wish I could have more sessions'

'I started this experience with some doubts about whether it would work. However, over the weeks I have seen improvement in myself and I am definitely in a better place. I do realize that I will not get better unless i put the work in. Therefore, it now depends on me.'

'We covered a lot of material, and it was helpful to learn of techniques to avoid difficulties. The other people in the group were helpful and sympathetic too. '

'This is my first talking therapy. I was sceptical at first but by the end it's really helped me understand myself and set up me time. My therapist was amazing and if I ever need this service again I would love to have her.

'The whole experience has been for me has been very challenging but once I got into what ptsd is about and how it reflects on your life  it became easy to open up. A very patient therapist takes her time with the patient. The service you do is amazing thank you. '

'I had 2 worry management sessions with my therapist. Now my focus has moved onto silvercloud and sleep hygiene. My therapist's questions, advice and knowledge plus the tools provided to help me are making a big difference and I now feel empowered to start making a difference and slowly improving how I manage worry at work and beyond.Thank you.'

'My therapist is helpful and very knowledgeable, I appreciate all her efforts in her work with me. '

'I appreciated that my therapist was straight with me, kept me on track and gave me actionable tools to move forward with. '

'Working with my therapist was the best experience I could have hoped for. Having our last session was bittersweet after all the support and progressed I made after starting the sessions with her. I feel a big change and impact in my life for the better due to everything I leaned through her. '

'My therapist was extremely supportive of me throughout my sessions, I felt listened to and understood and this gave me confidence in her and myself. I feel I worked really hard throughout and this was made easier by having someone supportive to come back and talk to every week. I have made huge steps over the last few months and talking to my therapist is always something I look forward to, because despite it being extremely hard at times, I know how Much better it is making me, the tools it is teaching me and how much clearer and light I feel after.
The service has been a huge lifeline to me and has helped me through some really dark, sad and tough times, I am extremely grateful to have had the opportunity to work with my therapist.'

'I have had a really positive experience throughout my therapy. My therapist, made me feel heard by tailoring our discussions and tasks to what made sense for me at the time. I found the trial of activities and our of session tasks really useful and helped me develop techniques which really worked for myself, we would then work off of those and develop useful techniques. The sessions felt they went at my pace and the content flowed with what naturally came up through discussion. I am so thankful for the therapy I have received and truly feel I have developed some skills to help me manage my anxiety going forward.'

'I had an exceptional therapist. She gave me the tools that I need to get through any situation as they are transferable to any circumstance. She reminded me of who I am and that I am capable of taking my power back. Although I feel like I have so much more work to do, she has equipped me with the tools to do the work.  Dealing with trauma is very difficult you question yourself and the world around you however she enabled me to see that there is nothing wrong with questioning and that we just mustn't ruminate on it but rather sit in our emotions and they will tell us how we feel and what we need to do about a situation. I am very very grateful for all that she has done and although I would even love to continue my sessions as I feel like I have a lot of work to do. I am also confident in what she taught me and I just have to be brave enough to apply those tools.'

'My therapist helped me so much giving me the techniques, guidance and reassurance I needed to help guide me out a patch of darkness, providing me tools to help maintain my mental health moving forward. Her friendly approach and softly spoken voice helped me feel comfortable to speak to her to get to the bottom of my worries :).'

'I have noticed a big change in my worry  and anxiety,  still there but I use the techniques to help me which helps me a lot.
Problem solving is the same as above but it's getting easier.  My therapist is easy to  talk to , giving me the confidence to try new things that is out of my comfort zone.'

'I had a really good and helpful service.'

'It was not too bad, not sure how much it helped as it's something I already do in my daily life. '

'My therapist has been beyond an amazing person / therapist. Cant fault any of our sessions at any point. She has helped me more than anyone in my entire life. Its very sad to not have her anymore to talk too. '

'She was really helpful and kind. I didn't always know exactly how sessions and discussions would help me but ultimately they always did. Upon reflection I can understand why we did everything the way we did. I am very grateful for the support and feel emotional about the journey I've taken, grateful for where I am now and the skills I've gained. Thank you. '

'Thank you so much. What a great experience'

'I felt listened to and was given advice and coping techniques that I never had before'

'Great experience.  Opened up my eyes about a lot of my thoughts.  Very happy I did it.  My therapist was brilliant.' 

'I came in really nervous, but the way my case was handled gave me confidence to share my problems and get the help I needed. Thank you. '

'My therapist  always listened to me and showed compassion to me. She provided me with time and space to think things through whilst gently challenging some of my more ingrained thoughts and rules for living. Sessions have helped me to challenge my thoughts and have generally changed the way I approach problems and situations. Thank you.'

'I feel very grateful to have been given the tools that can help me feel better equipped to deal with situations I was struggling with. I hope I can continue to use these to ease my worries and anxious times to keep a calmer space'

'It helped me to understand what's happening with me and nothing wrong with me. And showed that i'm not alone in this. Thanks a lot and special thanks to my therapist she was very good and understanding all the way'

'It's been a positive experience'

'Thank you for all your help, the team are so kind and knowledgeable. '

'For me this service gave me more understanding to how i was feeling about  myself i didn't have much confidence and was always feeling angry about my pain, but having the group chat has made me have a better understanding about myself and how to deal with my health,
I am glad I did the group chat and listen to other dealing with the same issues i am grateful for that. Thank u to the 2 ladies that did the weekly session.'

'My therapist a has been excellent, she made me feel like the direction we were taking was based on my feelings and involved me in the process all the way through'

'I feel that the course is best suited to those who could see what triggers were causing the anxiety, which is a great understanding to have, with myself however I don't know what my triggers are and why I go from one to 100 with visible symptoms of sweating, shakes and loss of hearing and sight, hives and itching, straight away. I get brain fog and forget things so quickly which has really impacted me.
I hate going doctors and feel like I'm wasting doctors time on these matters as they have more important things to deal with than me.
If the doctors didn't notice the anxiety I don't think I would have said I even had any anxiety as I've always worked hard in my role for over 20 years and nothing like this has ever happened to me. I still feel a little lost and some of the breathing techniques in the course have helped me to control the sensation of feeling the anxiety when I get the shakes. Which has been a god send to me. I'm hopeful with time maybe some of the other techniques might be useful when I start to understand my anxiety a little more better. Thank you .'

'Everyone who I have been in contact were really nice, knowledgeable, caring and helpful. I feel I got the help I needed in better understanding and dealing with my issues and continuing in a good direction'

'My therapist was amazing, loved talking to her and will actually miss our sessions. Didn't think when we started I would get to where I am now but I'm so happy and proud and that's all down to her help. '

'It's been really useful to learn skills to help me when I feel anxious, and I feel confident that I'll be able to apply them.'

'I felt very supported throughout and my feelings felt validated with each session we had.'

'My therapist was an excellent lady in supporting me. Sessions came at the right for me when l felt so rotten. Questions were appropriate and hopefully make me work positively in the future. Further leaflets and supporting information are helpful in moving forward or if a relapse was to occur. Security of knowing l can be in touch again if needed. Thank you so much. '

'My therapist made this course very engaging and interesting, I could listen to her talk all day. She was very understanding and empathic. The only issue was the homework, I don't get any free time as I run 2 businesses plus have a lot of stress and having to fit in this homework caused increased anxiety. '

'I feel it was generally helpful, and helped with some of my concerns, but not all of them, and I feel I would benefit from more help or other courses '

'I really like how accessible this program was. Having it online meant no transport costs involved. It was very convinient. The speed of enrolment was also good. I am glad i came across this as I really needed it. Thank you'

'Highly recommend this programme. The break down of information was well presented. The therapist kept it very proffesional and were still approachable. The real life examples were helpful. Than you'

 

 

 

 

 

 

The comments below were received in July 2025

'Good explanations on techniques, some reinforcement, provided environment that felt safe to participate.  Liked the group environment more than I thought I would, as I was interesting to listen to others feelings and experiences and find out others had similar issues even if the causes were different.  Technology challenges with being on line and also bit isolating not being able to connect to others beyond the sessions. A way to catch up with group would be interesting as feels bit on own after finished. '

'My therapist was lovely and really understood what I was going through.  The programme I will continue to use so thank you.   The only thing I would say would be to have more verbal conversations for reviews rather then written reviews.'

'I am so grateful tomy therapist for her support and guidance. She was so encouraging and gave me the tools I need to better understand the psychology behind my anxiety and how it manifests itself. We looked at how to recognise and break the cycle of worry and how to identify what type of worry it is as well as how to distance myself from the worry and manage it using the worry diary and worry time. Grounding techniques have been very helpful and we had lots of positive discussions about what worked best for me. I feel so happy and proud of what we have achieved during our sessions and it is so lovely to be able to enjoy my pregnancy without being controlled by anxiety like I was last time. It was also good to make a plan for going forward and to consider how I would recognise and cope with relapses. Thank you so much. I wish you all the very best and want you to know you do such valuable and life changing work :) '

'I'd like to thank my therapist for being an inspiration.  The work we did together really helped. '

'I cannot speak highly enough of my therapist and of the treatment I received. I was fortunate to have a combination of CBT and EMDR. I was astounded by the sessions and how well the treatment worked. There was a hugely noticeable difference between how I felt at the start of the sessions to the end. I would highly recommend Bedfordshire talking therapy to anyone I know and have indeed done so since my treatment started. I now feel like me again and was also given relapse prevention techniques to allow me to continue to regain my life. A huge thank you to my therapist for the insight, guidance, help, support and compassion shown to me at all times. '

'I am very impressed with this service'

'My therapist is amazing and she has helped me massively. Forever grateful.'

'I'm happy with where I am and how it's help me continue to work on myself.'

'I had an excellent therapist, she was kind, easy to talk to and I feel like she has really helped me to learn coping mechanisms and ways to deal with my issues. I feel so much better after my sessions and would highly recommend it to others. '

'A vital service of support with good resources shared and a very helpful team.'

'I am very happy with the service so far. Considering that I am still bound up in the situation that is causing my mental health issues. I don't know where I would be without it. '

'It was an extremely positive experience all-round that has assisted me in understanding the issues I have, and giving me the tools necessary for recovery to continue to use going forward.'

'My counselling has been invaluable and quite literally life-changing so far. I am however still on a mental health journey as I have a complex range of potential diagnoses and conditions rather than just one. I am extremely keen to continue with TT on this journey. '

'My therapist has been excellent and a lot of the things he has said have resonated with me. He was really flexible when I had to miss a couple of appointments due to being in hospital & has been fantastic. Thank you so much!'

'I have had a good experience, I feel I need more sessions'

'I've now signed off the programme, but it was first class as were the two people that helped me. I've gone from not being able to see past a panic attack to understanding my body and being able to control my anxiety, thank you to all concerned.'

'My therapist  has been very kind, friendly and warm, I always felt comfortable in each session we had. My only wish would be to continue the service for longer, however that's not possible.'

'The problem was PTSD linked ti multiple memories related to sexual abuse and domestic violence that went on throughout childhood and early adulthood as well as a Cancer diagnosis. This impacted on my life to the extent that I would avoid social situations, public places, avoiding bathrooms that were not my own (specific colour and layout) as well as public toilets. It impacted on relationships with family regarding setting boundaries and being able to say no. I had lots of nightmares and flashbacks and disrupted sleep that has gone on through out my life, as well as anxiety & depression. EMDR Therapy  helped to such an extent that I no longer have nightmares and flashbacks I sleep well, I am able to use toilets at others houses and public restrooms and say no when I need too.I feel more positive about myself and about life. I feel that I have a new lease of life. '

'I am very grateful for the opportunity to take part in the group & appreciate all the help that was offered to me. '

'At first I was apprehensive, would a group therapy work for me and how exactly does therapy work but as soon as everyone opened up it made things much easier so we could support and relate. Would definitely recommend and would consider in the future if needed '

'The service has been great, I didn't have to wait long for help, was offered different options such as one to one, group etc. I feel I have been given the tools to help me progress. I am a little worried being on my own to do it but am determined to carry on. '

'I learnt to challenge my thoughts which are presented to me. It helps me reflect on the situation in a better way with a clearer mindset. I felt that because I had one to one sessions, it was a lot better than my experience last time within a group setting. I found the session beneficial this time round and it's helped me feel more positive. Also by having the employment support too as I have a medical condition, so that's helped to boost my confidence.'

'My therapist has been fantastic. It has really helped to have someone uninvolved in everything that is going on to talk to. '

'My experience has been really helpful, I have gained tools and coping mechanisms which I shall continue to try to use in my daily life and with any future difficulties I face. I am grateful to my therapist for all her help. '

'My therapist is fabulous. This is the best, most useful and thorough therapy/counselling I've had. I wish it didn't have to end.'

'The sessions made me reflect on things and made me feel a lot better. It helped that i was able to talk to someone who doesn't know me or my ex personally, so I know there is no bias in the discussion.'

'My therapist was absolutely amazing'

'I really appreciated my time with my counsellor, he was warm and listened well but was also able to help educate me and shared knowledge as well. It definitely helped me move forwards'