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Your stories

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Here is your feedback

Bedfordshire Talking Therapies has helped many people improve their quality of life by supporting them through their journey to feeling better.

Below is a small sample of feedback from clients who have completed therapy. (Client and therapist names removed for confidentiality reasons).

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Care Opinion

Care Opinion

You can also provide feedback or your share your story and journey of therapy within the service on Care Opinion.

The comments below were received in September 2026

'Was nervous about doing this on the link but my therapist has been very patient with me and the Therapy has been very helpful and has enabled me to put things in perspective and better understand what has happened to me. Still not 100%, but feel a lot stronger and now able to cope, for that I am grateful. Thanks for all you have done.'

'It's given me some understanding of the way I feel but still uncertain what is wrong with me and why I feel like this all of the time.'

'It has made a huge difference in how I understand my problems and how I can begin to overcome them. I taken on board all the advice given and have seen results over the past 12 weeks. It has been great to speak to someone who really hears me. Thank you :)'

'Absolutely amazing in helping me see the better side in it all easy to understand the tasks/homework I was given tips and techniques where extremely helpful and listened and helped whenever needed'

'The course was very good but I don't think it was the best one for me.'

'I cannot thank you enough for getting me the help I needed, my therapist  has been brilliant. I feel i can go on with my life, looking forward to the future. Thank you.'

'I enjoyed working with my therapist, who came across as thoroughly capable, dedicated and compassionate was able to explain concepts clearly and always took my concerns seriously. She is a credit to the service.'

'The therapist was amazing, I got so used to her that it's going to be hard me to not be able to speak to her anymore. She is so understanding and supportive.'

'I am really grateful to have been able to get 1-1 therapy sessions on a weekly basis with a trainee psychologist who really took the time to listen and understand me. I was gently guided towards understanding myself and how the experiences I've been through have shaped me and how they still affect me on a daily basis. The timeline of events was really helpful, as well as the grounding techniques to help bring myself back to a place of safety and calmness, after feeling heightened emotions. Thank you!'

'My therapist has been absolutely brilliant with the care and help I need.   CBT has also been very helpful.'

'My experience had a lot of ups and downs only because of the struggle that was going on inside of me. However, I have managed to stay positive, and to put into practice all that I have been taught by my therapist . Thanks to her and the rest of the team.'

'My therapist was kind, patient and explained everything in a way I could understand. He was excellent at encouraging me to find my own way/answers without leading and I would recommend him as a therapist to all.'

'The therapist listens well, is happy to flex the session a little if things have arisen in my week that I'd like to discuss, even if that doesn't fit exactly what she'd planned. Is good at appropriately challenging me and getting me to think through how I could solve a situation myself.'

'My experience with BTT and my therapist has been nothing but positive I have felt for the first time someone is in my corner helping me with real compassion and care. I have noticed a real change in my thinking now and I can't thank this service enough.'

'My therapist was so kind, understanding, empathetic. Knowledgeable, and very helpful. Jenny helped me to understand, accept, and manage my mental health. She was reassuring, respectful, and so encouraging. she has given me several tools to manage my symptoms, emergency information if I need it, and the reassurance e that help is always available.  I can't thank my therapist enough. I just hope that I can use everything she has given me to help myself going forward. It was a pleasure. '

'I found talking therapy helped me so much more that CBT.  I felt like I had the space to learn my issues and understand what I require to help me move past issues, that not all my issues are my fault and that they where learned behaviour from other family members and keep growing as a person.  My therapist was so lovely they were  understanding and knew when to push me and know that I needed to be pushed.  I would recommend talking therapy to anyone as it's so much more in-depth than I realised'

'I have achieved 2 goals and got a few more in the pipeline'

'Therapist gave me the space and trust to discuss my feelings. Respectful and understanding of my emotions and never made me feel like they are not interested in what I have to say. Supported me and helped me in understanding my own thoughts and what actions I can take to help my own self.'

'The therapist that I had was absolutely amazing.'

'My therapist was amazing from start to finish. She listened at every step and never made me feel rushed or judged, which made it much easier to be honest about what was actually going on. She tailored each session to me personally rather than working through a set script, and she explained the reasoning behind each technique, so I understood why I was doing something rather than just being told to do it. I'd recommend the service without hesitation, and I'm very grateful for everything.'

'My therapist was a lovely person who listened to me never made any judgements and helped me make the right choices regarding my therapy, I'm very pleased with the progress I have made, and would like to thank my therapist for being there and listening to me, I appreciate everything she has said to help me through some difficult times.'

'Has been helpful and easy to access and communicate.'

'I needed face to face therapy, and I'm so glad  that I've had my therapist. I find it really hard to open up and put walls up to protect myself from hurt and pain. My therapist has gone above and beyond to make me feel comfortable and at ease. I know I still have a long way to go and a lot of hard work to do on myself. I'm not sure how all of this is going to work out but hopefully with the guidance and support that my therapist has given me, I will not get back to where I was before I started.'

'I would like to express my gratitude to this service, but mainly my gratitude goes to my therapist, for her support, professionalism and empathy. I have now learnt to both recognise and question my  thoughts, which in turn has helped me try to come to terms with what has happened.  This all wouldn't have been possible without her guidance and questioning.  I would like to thank her for her patience and the use of her unlimited tissue supply!'

'Helped with confidence, not to feel guilty using tools when handling certain people. Confidence in self.'

'I feel the course helped me to try and understand myself more and to try and help plan on moving forward  it's the problem solve prioritise and put into practice I may struggle to keep up with.'

'My therapist a was so helpful and understanding to my needs and my concerns and I appreciate all the help that I've been given.'

'They have helped a lot'

'I've learnt a lot and am grateful for the opportunity to reflect and challenge my thoughts. My therapist was very kind, patient and knowledgeable which was a great help to make changes in my life.'

'My therapist has been an excellent therapist to me, what is clear is that she has listened and tried very hard to understand what my experiences are. She is warm and approachable and this has enabled me to be honest and open about most things.  She has held things in mind and it has been clear that she has understood me as a person in relation to my past experiences from session to session.  I have found it difficult to make any change and as we are coming to the end of therapy now, this is difficult for me.'

'I really want to thank my therapist for taking me through this process with professionalism, but also care and compassion for my personal issues and worries. She has made my experience with talking therapies an extremely positive and worthwhile one.'

'Learned a lot about me and re creating me to enable things around me to start feeling controllable. It's ok to say no and it's ok to not be ok.'

'Very appreciative of help given . I felt comfortable confiding in my therapist about my private life . I found her to to be warm and non judgemental . Without the help of my therapist , I would have found it very difficult to move on towards being a more positive person .'

'My therapist has been amazing. And really helpful in realigning and uncovering some unhelpful patterns of thought'

'The lady I had my 6 sessions with was absolutely incredible, listened to me, never judged me, would let me ramble as much as needed without making me feel as if I was too much. I'm sad to see her go and I really do thank her for her support.'

'Made me feel comfortable to open up about my feelings, to be able to vent about things happening in my life and giving suggestions on how to deal with situations'

'Talking therapies was very helpful for me cause i can understand my problem better and how to make it less.'

'I felt supported and listened to at all times. I liked the structure to the sessions and that at the beginning of each one I was informed about what we were going to discuss. I felt that the sessions were led by our discussion and that depending on how my week had been or if something had come up that it became the focus to help unpick how my issues were connected.

'I am really grateful for the support I have received from my therapist. She is kind, patient and understanding, and I always feel safe and comfortable talking to her. Therapy has already helped me make positive changes in my life and I feel that I am becoming stronger and more confident. I truly appreciate everything she has done for me and I would highly recommend her.'

'Personalised care and accessed far more quickly than I had expected for which I am very grateful. My therapist understood my needs and my symptoms and helped me to acknowledge and address them with gradual exposure through therapy and specific tasks, which worked well for me. Most importantly, I never felt silly or judged when being honest. I felt seen and heard, which made me feel less alone.'

'I had a great experience with my therapist. Her calm, warm , empathic approve made me feel comfortable from the get go. She allowed me time and space to talk through my story and gave me ways to help me cope that i could use in my everyday life. I will truly miss our  sessions'

'I had a great experience and my therapist took on board all areas of my life and how they and my childhood affected me. I feel much more confident in myself. She was very understanding of me being post partum and being a mother herself made things very relatable.'

'Everyone I have spoken with has been very helpful in discussing my needs and what the service can offer, the courses were well run and welcoming'

'My therapist has helped me understand my anxiety providing helpful and positive methods to cope with episodes of anxiety'

'I really appreciate the length of time and having two weeks in between appointments to allow for reflection and a chance to implement the techniques.'

'I feel I have got so much out of the group sessions. I was worried that in a group it wouldn't be very applicable to me but it actually made the sessions better I think. I feel I have got so many more tools now and I feel reassured that I'm not alone and not abnormal in any way.'

'The tricks I learnt to help with my anxiety and sleep were and are beneficial. Unfortunately my problems not fully addressed as more specific ie cancer treatment still needed and felt needed to try and get my old or new life bag but feel that can't happen until I receive the all clear. But the programme helped me to identify my problems and how I can deal with it. Thank you.'

'This has been very productive and helped give me focus on the things I can do something about. I initially went in confused frustrated and depressed. I was able to make sense from the chaos which has helped me immensely.'

'I accessed this service when I was significantly better than when I was referred. But it has been helpful in giving me the tools to use in the future'

'It has been really good and very well delivered.  For me, so far it has been confirming things I already know.'

'I found the service very good and a bit of a eye opener. Probably would of liked some 1 to 1 sessions but the group sessions were very good.'

 

 

The comments below were received in Aug 2026

'My therapists were so lovely, kind, understanding and knowledgeable. They provided tools to help me deal with my fears and worries. A big thank you to them all.'

'The service is invaluable  , although I do feel that 12 weeks isn't long enough to work on issues that i have been experienced over my 54 years on this planet .'

'Very helpful, thank you'

'I can honestly say these sessions have helped through some difficult times.  Although I feel I would benefit from a few more sessions spread over the next few months to help navigate the issues I am facing.'

'I've had a very positive experience. From the beginning the admin were incredibly kind, understanding and accommodating. They understood my difficulty in finding an appropriate slot due to childcare concerns. They helped me find a slot and were extremely patient with me. They're huge credit to the team. My therapist has equally been amazing. He is down to earth and honest, I have benefited greatly from his directness as well as his vast knowledge. He tailored things so that I could understand them'

'Great'

'My therapist has helped me a great deal, I will be forever grateful, her skills and knowledge have helped improve my .life so much. Thank you'

'The therapies have helped with lessening the severity of my mental condition. Being confident in my trust with the therapist about some concerns and in particular a deep concern. The therapist was attentive and engaging in her professional capacity; very easy and  comfortable to talk with. Although the sessions are coming to an end, I feel as though now is the time to have more relaxed conversations with her. Building trust takes time and I believe this is the beginning of a free and deeper trust. Thanks.'

'I have had a really positive experience of Bedfordshire Talking Therapies I feel like I have my life back. I was suffering with PTSD,Depression & Anxiety and it really effected my life.  I felt  as if I wasn't living. I could barely manage work and didn't seen anyone. EMDR helped me so much. I have now changed job roles and I am working full-time again. I see friends and family and  want to socialise. Now I am looking after myself physically and have started a new relationship. I no longer experience nightmares and flashbacks and my sleep is much better.  '

'My therapist was really helpful, I've had other therapy before but i think that her approach to CBT and my problems has been really beneficial for me, I've learnt a lot of strategies that i now implement  in my daily life. She always pushed me just enough with the things I found difficult. I'm really grateful to her and this service, and all the little changes have really improved my quality of life.'

'My therapist was wonderful and extremely helpful. I appreciate her help very much.'

'I found the experience rewarding, In regards to my mental health journey. I was able to understand my trauma and understand how it had affected me and my family.  Having the time to discuss how I felt each week and go through my emotions and fears, really helped me understand each week how to mange and cope with those concerns.  Speaking with my therapist, who was always very supportive, understanding and was always willing to support and work on my goals with me to achieve what i wanted.'

'My therapist was kind, thoughtful and skilled. I valued the help and support given to be at an extremely difficult time for me. She helped me achieve some peace of mind when i had felt so wretched'

'I'm  learning to use some of the techniques for example i realise that i can focus my brain on ways that are positive  like reading and enjoying a book .'

'My therapist has been instrumental in my journey. She has always treated me with kindness and respect and I will miss speaking to her every week'

'I would like to thank my therapist for being there and listening to me. I never felt judged or was afraid to talk or say anything she was very professional at her job and made my journey so much easier , as talking to her was as if she was my friend .The service you provide with your staff is second to none .I now feel that my journey isn't over still got a bit more work to do but I can do that by myself now .Thank you all soo much and I wish you all the very best keep up the hard work  Many thanks.'

'It's helped me so much over the last couple of months. I have taken on board new ideas and have put in to practice what has been suggested for me to do. Thank you so much!'

'My experience has been positive. My therapist has helped give me tools to apply to help me in certain situations. I am still experiencing difficulties but some of the tools given to me have been helpful. My therapist always listened to me and I felt involved at all times.'

'My experience with my therapist on the high intensity course was great. She took the time to listen to my concerns and work through things together to pinpoint the right treatment and support me through learning the tools and techniques. '

'I still have a very long way to go but have taken small steps to try and improve. My therapist has been understanding and supportive there were a couple of sessions I found too difficult when she wanted me to do things while on our chat as I find it easier to do things when I feel ready to attempt them. My therapist changed the tasks to do during the week in between sessions and I have mostly managed to complete them. She has explained things well and I have a good understanding although still finding it very difficult.'

'The therapist listened to me and really helped me with concerns/ worries. Fantastic at explaining feelings/ fears. Very practical advice.'

'It was nice to have a space where I could talk without judgement. Although I know my depression symptoms won't go away, I've never had a non judgemental space to talk, so I found this very beneficial'

My therapist was exceptional in her help advice and words of wisdom I fully commend her compassion and empathy  She has understood my condition and supported me in my recovery so I will forever be grateful is much appreciated'

'Being my first time i felt very supported and comfortable speaking about my issue. I would recommend and use the service again'

'I am very pleased with this service and staff absolutely brilliant  Thank you for your support and understanding me my mental health is much better after this'

'I was thoroughly impressed by the therapists and the course itself. I found it very helpful and would recommend it to others.'

'The therapists leading the sessions were very knowledgeable about depression and were very understanding of everyone's situations. The structure of the sessions was well thought out, with a good balance of information being given and interactive elements for the group to keep everyone engaged and also check that everyone understood what was being taught. The therapists were very diligent and followed up if someone missed a session to make sure that everything was ok, I appreciated this immensely.'

'Thank you. I have found the sessions very useful and, although I am still struggling, I have had some successes over the past few weeks and feel more hopeful. The session leaders were excellent and I feel that everyone's input was valued and that a positive space was created every time. I think the sessions were well structured and delivered which enabled me to get the best out of the homework activities. The workbook was a useful tool to support this.'

'The group therapy was a great experience - it gave me the basic tools needed to build confidence in tackling my anxiety and motivated me to keep focusing on myself.'

The comments below were received in July 2026

'When I started therapy, I wasn't sure I would ever be able to talk about my experiences openly. My therapist's patience, kindness, and compassion created a space where I felt safe enough to do something I never thought I could. I was listened to without judgement, my beliefs were challenged gently, and she helped me see myself with more understanding, than I have ever shown myself.  This has been one of the hardest things I have ever done, but also one of the most important. Thank you!'

'It has been really helpful and my therapist was amazing thank you'

'I am deeply grateful to my therapist for the support that she has offered me. She was quick to build a trusting rapport with me and has always understood and listened. She has been a good sounding board and never made me feel like my worries were trivial or silly. She has championed me and helped me progress. She has taught me strategies I will take forward to support me after therapy. I will really miss my sessions with her as I always come away feeling lighter. She's changed my life.'

'This service was very helpful and supported me open up to things. I felt ready and my therapist is amazing. Thank you so much.'

'I think the 'Managing Worry' sessions were helpful, and the participants mutually supportive.'

'My therapist is very empathetic, knowledgeable and reassuring. Being able to access CBT has made a huge positive difference to me and my approach to sleep.'

'Great starting point so far'

'I've been very fortunate to have  my therapist. She saw me as an individual, treated me with respect and kindness. Her encouragement, empathy and professionalism has been outstanding. She has helped me lift a very heavy burden I've had since childhood. My therapist respected my faith, which is important to me and also helped me throughout this journey. I am thankful to feel mentally stable and positive going forward, all thanks to her.'

'My therapist has helped me through a really difficult period in my life and I'm very grateful to her and the service you provide. It really does make a difference. I can see a huge difference in My thinking since I started and I will continue to work on myself after the sessions have finished. Thank you .'

'My therapist was extremely helpful in guiding me through my counselling journey and helping me understand the impact that trauma has had on my life. I am truly grateful for her kindness, patience, and attentiveness. She made me feel heard, supported, and understood throughout the entire process, and I appreciate everything she has done to help me.  I was very anxious about beginning therapy, but Rose's warm, personable approach immediately put me at ease.   I cannot thank her enough for the care and compassion.'

'I have had a very positive experience with the NHS Talking Therapies service. The support I received really helped me to understand and manage my thoughts and feelings, and it gave me useful tools to cope with difficult situations. I feel I have made progress and gained more confidence in myself. I am very grateful for the help and support I received.'

My therapist is amazing at noticing and exploring my true emotions/feelings on matters we discussed during our sessions. She created a safe space for me to open up which in turn helped me understand how suppressing certain emotions and some of my habits/behaviours have not truly been serving me or protecting my mental health in the long term. I am extremely grateful for the support I have received and the positive impact it has had is monumental.   Thank you.'

'I would recommend it to anyone, its the best decision I ever made. The person I was earlier this year compared to now has changed for the better. Thank you so much to my therapist for making me feel like myself again, i'm really proud of how far I have come. It's comforting to know I can use the service again if I ever need to. I'm not sure how I can ever repay you!'

'I have found the sessions really helpful. They have given me tools to use in stressful situations and I have felt listened to and my feelings were validated.'

'It helped build my confidence'

'Cannot fault my therapist, she was incredibly helpful and patient, even when I wasn't able to say what I wanted to, and when I wasn't able to get my thoughts out properly, she was able to help me through them and drew them out better,  And she has helped me understand myself a bit better since the sessions started'

'My therapist has been absolutely brilliant, truly a kind person who cares so much about her patients. Couldn't fault the service if I tried and I can come away saying I know how to cope and manage with situations and how to reflect if it doesn't go well. Thank you!'

'The service provided had tools that helped me with my recovery. The practices learnt,  I have put in place to help; maintain my well being.'

'I had 1-1 therapy . My therapist was very patient and understanding,  helped me find clarity in my thoughts and enabled me to 'move on' from the difficulties I face.  I am grateful for the opportunity to work with my therapist, her calmness and reassuring manner have helped me to accept my life experiences and learn to grow and thrive .   She has been amazing in every sense,  i appreciate all the support she has given me.  Thank you.'

'I felt supported'

'My  sessions have quite literally changed my life. I have a much more positive outlook and have realised that my major issue ( I feel) has been a loss of control and that I need to focus on what I can and can't control. I hadn't realised the impact of past issues on my current state and speaking to my therapist has made me feel more rational. I feel that I  could deal more easily with things, definitely at the moment,  and feel more positive about the future.'

'I've found it helpful and constructive, I've found that long term my situation has changed for the better in some ways. It's been nice to have a space and someone to talk to.'

'I feel I am not ready to not have someone to discuss how I will approach or should not let thing impact me or my life.  I am worried I won't cope and that I will slip backwards. I am truly grateful for everything and the time and empathy shown to information I've shared with very few or no-one even.  I don't want to come back to this dark place again and I will try my best to be stronger in future.'

'I really appreciate the care, patience, and understanding my therapist has shown throughout our sessions. She has created a safe and comfortable space where I feel heard and understood, and that has made a real difference to me.'

'My therapist was amazing - always made me feel comfortable sharing personal things and listened and suggested helpful measures to tackle my anxiety and excessive checking. I genuinely enjoyed talking to my therapist every week and felt sad to finish therapy (but also happy knowing I had made great progress and felt so much better in myself). Sorry that it has taken so long for me to complete this feedback, we went straight into a very busy period with my autistic son doing A levels'

'This service changed my life to be honest! I always felt validated and listened to by my therapist, and have been given practical tools to use which has made a huge difference. I couldn't believe this is the quality of service on our NHS if I'm really honest, it's been fantastic. I feel so much better and have had the most positive experience with a therapist compared to private help I have sought out before. My therapist is amazing, so knowledgeable, calm and reassuring.'

'I am honestly really surprised by how much this has helped me, it's only now looking back that I can see how bad my anxiety was and how much of my life it was consuming. I'm really grateful for the time Sophie has spent with me to figure it all out!'

'The power and effectiveness of these sessions mainly stem from being able to talk openly without judgement. The exercises allowed for reflection and careful practice of techniques. I found my therapist to be an incredibly good listener, extremely approachable, and at all.times professional. I will really miss her! Thank you'

'I feel it's been helpful in trying to help my sleep pattern and letting go off bad habits that stopped me relaxing and worrying when wake up'

'My therapist has been very good at giving me a space to reflect on my thoughts and feelings as well as providing a challenge to these thoughts to help me manage my anxiety and low mood better'

'Sessions were very helpful including the BEs, they really helped to put me to the test and was very helpful. My therapist was very kind, always listened, I can be impulsive but my therapist handled this well. I have made so much progress. '

'My therapist has helped me very much. She was very calm and understanding which is what I needed. I achieved every single goal that I wanted to. It's a shame our sessions have ended as I would pick her to be my therapist in every lifetime. I do not believe I still need therapy since having my therapist but I will continue as I believe it's very healthy to do so. Thanks again. You really do save lives.'

'This service was helpful and good, the group atmosphere just held me back so I couldn't be as open about the more serious issues that affected me. It was my first time in a group situation. I greatly appreciate the support I got from the sessions.'

'Really happy with the results of CBT-I, I was sceptical at first but the results speak for themselves. My therapist is a real asset and I really enjoyed our sessions.   GOOD SLEEPERS DON'T CARE!'

'My therapist was exceptional. She allowed me to explore the issues I was having, and provided support and helped me link these issues to their causes and helped me find ways to move forward.'

'I found the programme tools very useful and insightful and a great reference point which was enhanced when discussed with the councillor. I have been suffering from depression and PTSD for twenty five years and had counselling before and I got nowhere with it but this time I could actually make sense of things and I actually felt the changes as i applied the way i reacted and thought. I cant thank my therapist for her input and advice and help in getting me to a better place.'

'Therapists had been brilliant at explaining, creating a safe space and encouraging participation'