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Your stories

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Here is your feedback

Bedfordshire Talking Therapies has helped many people improve their quality of life by supporting them through their journey to feeling better.

Below is a small sample of feedback from clients who have completed therapy. (Client and therapist names removed for confidentiality reasons).

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Care Opinion

Care Opinion

You can also provide feedback or your share your story and journey of therapy within the service on Care Opinion.

The comments below were received in June 2026

'My therapist has been  wonderful for me, even though she’s the only Therapist I’ve seen, my experience with her is nothing but positive and helpful. We were constantly engaging during my sessions, she gave me the freedom and space to express myself, she actively listened, showed great empathy and understanding, and overall a joy to converse with. As someone who classifies himself as a reclusive introvert, she made me feel comfortable enough to be able to divulge rather deeply personal things as we built a solid rapport. I wish her the best in her training and success in the endeavours she pursues. '

'My therapist listened to me talk about my problems and somehow broke them down and helped me to see through them. I found her to be so kind, gentle and supportive, it was exactly what i needed. Her whole persona made me feel calm, like a mother that i haven't had in a long time. I did do a lot of research or (shadow work) outside of our meetings and I always left our meetings with thoughts to process, my therapist brought that out in me. It really helped to think about things in between our meetings. Thank you'

'I've been really happy with the treatment. I feel so much better and ready for the next steps in my journey. With tools to help manage when things feel more challenging.'

'It has been helpful speaking to someone else.'

'Excellent therapist. EMDR helped with PTSD and trauma. I will need to access In the future for other past traumas that have been stirred up, but not ready for that just yet. I am very grateful for the help I've received.'

'Therapist was very friendly & took the time to listen. She regularly checked in throughout the sessions to check I was happy with what we were doing. Support follow up materials sent have been really useful. Strategies suggested have been valuable.'

'Lovely experience, my therapist was a great help, lots of information and support! Thank you!'

'you have helped loads, 'you have been brilliant!'

'I didn't know what to expect at first, but through the sessions so far, I have started to feel the benefit of the conversations. My therapist is very good at helping me to reveal some of my inner demons, and reason why I may be feeling the way I do. I'd initially thought that I could be 'fixed', but that element is only a small part of the whole issue. I'm looking forward to digging deeper, and hopefully arriving at some sort of conclusion.'

My therapist has been absolutely brilliant and I'm really sad that our sessions have come to a close. She helped me a lot and I would be always very grateful to her.'

'Its been a great undemanding journey for me. Group therapy was a new experience for me, very interesting but I feel with everything I learnt about myself and my upbringing whilst in group therapy, 1-2-1 therapy I feel should have been the road I went down from the beginning but still appreciate the help and understanding so much.'

'I have had a very positive experience. I was not sure going in if I would notice any positive impacts but I have made progress I am very pleasantly surprised at. My therapist was excellent and very validating and helpful, very skillful in reflective questioning.'

'Everything went well.'

'I have enjoyed this program but I have not completed all modules yet as life gets in the way. Maybe the course should be longer'

'It has been positive and would highly recommend to those I think this course could help'

'My therapist has been amazing. She managed to help me to understand myself more and where some of my anxieties come from and how to deal with them. I have become a lot more comfortable and confident.'

'I found it very helpful to talk to someone who was not personally involved & as I was talking I was realising why I was feeling a particular way about certain events that had happened.'

'I had heard lots of things about NHS talking therapies not working and a waste of time, my experience has been very positive. I am very grateful to have had this opportunity and experience, my thoughts are if you don't listen and understand how things affect you and what you can do to help you when you're feeling low it wont work. My therapist was very attentive, informative, caring and always listened to my thoughts and concerns.'

'Is been a 100 per cent changing my life and important to me and thank you for all your time. My therapist has been really understanding, caring and compassionate and listening. She made sense and her voice of reason is there and is helping me and I'm saying it a very non judgmental way and very genuine. It has helped allot and I will carry it on everything I do with all the tools and pros and cons.'

'My therapist listened, and asked questions that made me reflect on my situation and my ability to move forward with the next chapter in my life, I will be forever grateful to her.'

'My therapist has been fantastic and I really clicked with her. She's helped me so much and I'm so grateful for her.'

'My therapist was absolutely awesome, went above and beyond for me, and I honestly can't thank her enough. Always very professional, very understanding, and able to motivate me in the right direction. And even after we had to part ways due to my mental health going downhill, she still took time out of her day to see how I was getting on and what developments was going on with the referrals.'

'I arrived to my first therapy feeling very overwhelmed. My therapist helped me better understand & break down my difficulties, giving me more clarity & helping me compartmentalise things.  My experience of the service has been positive & I have felt listened to & supported throughout. We made good progress, although the limited timeframe meant we could only address one core memory in depth. I now recognise there is still more work to be done, but I feel much clearer about my difficulties & how to move fwd'

'The CBT sessions with my therapist were very helpful.'

'My therapist has been wonderful and very supportive. Re: question 2 I feel it is an issue with me that is the barrier to understanding and addressing my difficulties rather than there being something lacking from the service.'

'Exceptional'

'I feel I'm starting to move forward for the first time in a long while.'

'My therapist has been constantly calm and welcoming, polite and gentle. Understanding and easy to talk to.'

'From the 1st referral, it has been most effective. The assessments/counselling are compassionate and sensitivity as I was quite fragile. Not going to lie I did feel I was starting to repeat my self a little.  I hit an all time low and called the emergency helpline, they rung back within an hr. I eventually took advise and started  meds, told a low dose would help me get through the counselling. Started video sessions and I did my homework. She is non-patronising, compassionate and real with feedback.'

'Caring , non judgemental. Patient'

'It's really helped the way I think about my (health anxiety) and how to deal with it, the ways I can control it. It will never go away I know that but talking therapy has really made a difference. Thank you x'

'Positive experience- felt listened to the whole time and not judged or made to feel bad'

'I found group therapy for social anxiety to be a safe and encouraging space that has helped me to better observe and identify my NATs. This has made a marked difference to how I recover from difficult social experiences.  For me personally, I would have found it useful to bookend each session with a slide detailing the objectives and outcomes of that session and explicitly what our homework objectives are for the proceeding session. This would give a quick reference as a reminder between sessions.'

'I've found my sessions very helpful and I looked forward to them. Overall I feel more motivated to do things but in my own way. As I discovered that my brain is an ADHD one during the same time as the sessions, I'm seeking more help on how to navigate those better now. I put N/A for employment help as I've not started that yet but will soon. Thanks for the opportunity and support.'

'Very helpful in changing my view about my mental health and changing my perspective.'

'I've found the whole experience very helpful. My therapist told me early in the process that he didn't have a magic wand and I knew this any way. In fact, at the outset, I had only a very vague idea of what I hoped to get out of my counselling sessions. All I hoped was that I would somehow feel better at the end of the process. In particular I wanted help to come to terms with the fact my grown-up children don't want to see me again, ever. '

'Have found the Worry Management session useful'

'I'm extremely happy with how my therapist has helped me achieve milestones that I didn't think I would be able to! I'm so grateful for the help that I've been given.'

'Loved speaking to my therapist. She was always so lovely and friendly. Completely non-judgemental! I felt like she always had my best interests at heart.'

'Friendly and discreet discussions, allowing me to think more and also practice the advice I was given.'

'Really useful service, I think both therapists were fantastic facilitators and were really respectful of everyone's input to the group therapy. There wasn't a time when it felt awkward or uncomfortable and they allowed plenty of time and space for people to talk. They also explained the techniques very well and there was a clear structure for each session. Thank you for your help and support.'

'Good experience, talking through some useful CBT techniques. Was great to bring in scenarios and provide time for members of the group to talk about their experiences.'

The comments below were received in May 2026

'I felt that I fully engaged with my therapist He was amazing in his approach & was easy to open up to. He explained things in a way that I understood & that my issues made sense. I trusted him & actively practiced all techniques as we discussed & they helped. I cannot believe how he has helped me overcome my difficulties that have impacted me for over 20 years. I cannot express how lucky I was in having my therapist guide me through such difficult sessions & how I continue to use the skills taught every day. Thank you'

'My therapist was excellent. She was very attentive and fame me numerous coping techniques.'

'Thank you for all your help, I fell as if I've made a big change to my outlook on life and it's challenges, I've got a long journey ahead of me but the tools you've taught me are invaluable to my success.'

'My therapist has been nothing but kind and professional. She is very approachable and has a deep understanding of trauma and all its repercussions. I will miss checking in with her each week.'

'My therapist has been fantastic, she has made me feel comfortable, respected and listened too throughout the whole process. Her methods have been tailored to me perfectly.'

'I found it useful but just as I was beginning to open properly the 12 weeks was up it takes time to trust and open up then it stops.'

'My therapist was incredibly helpful and supportive. I felt listened to and felt really comfortable with her support and guidance to speak about the things I am struggling with. Getting the support was incredibly valuable and I am so grateful to have been given this and so quickly too as I appreciate this service is much in demand. I can't thank my therapist enough and also the team for giving me the opportunity to have counselling at a very challenging time. Thank you'

'I want to thank my therapist for the course and Lisa for the recommendation.  I am pleased I attend the course and completed it despite how I feel about myself. I am sorry for initial confusion with the Employment side and attempts to do the questionnaires, I didn't mean to let anyone down. Thank You for being with me on this step.'

' I wanted to take some time to reflect on my experience with EMDR trauma therapy, the support I received throughout the process, and how I am feeling now. I finished my sessions a couple of months ago.The support received from my therapists was incredible.

From the first contact with Bedfordshire Talking Therapies, I was seen quickly, which made a huge difference in helping me feel supported and reassured at a time when I really needed it.

After completing my sessions, I feel more confident, calmer, and no longer driven by fear. The nightmares that once disrupted my sleep have stopped, and my heightened anxiety has lifted.

Recently, I reached an important milestone facing the anniversary of one of the incidents in relation to the trauma. This would have caused significant stress and worry, but I was able to move through it without those overwhelming feelings. That moment really showed me how far I've come.

Another big step for me has been regaining my independence. I've even booked a holiday to visit a friend and will be travelling alone by plane - something I wouldn't have even considered a year ago. It feels like a huge achievement.

The support I received throughout was exceptional. From my very first conversations with the assessing therapist to my sessions with my EMDR Therapist . I felt listened to, understood, and supported.  My therapist was patient, compassionate, and created a space where I felt safe to work through my experiences at my own pace.

I also attended the PTSD Managing Symptoms Course.  The course provided me with practical tools and a deeper understanding that has made a real difference in my recovery.

I feel privileged to have access to this service and to have worked with such skilled and caring professionals. I would wholeheartedly recommend it to anyone considering support for trauma recovery - it has helped me more than I can put into words.'

'The care I received from my therapist has been incredible. I have never really been able to open up to anyone before but I felt able to and have really benefited from our sessions. She listened, was very caring and took me seriously and quickly became concerned that my partner was being abusive and referred me onto IDVA. She has given me the strength to finish with him and I am now in group therapy which has been very helpful so far. I really can't thank her or the service enough.'

'CBT is a great way of helping people who's having difficulties thinking of the worst case scenario'

'It was a lovely experience with my therapist, she was very caring and always listened to me and talked to me nicely, I never felt uncomfortable with her and she's a very suitable person for this position. Thank you for all the help and support the last few months!'

'My therapist is great she's kind and makes you feel listened to thank you'

'very knowledgeable therapy. listen to the patient needs and help with their treatment.'

'My therapist has been a shining light in my life, I have had previous therapy with other therapist and never felt comfortable enough to open up but my therapist made me feel so at ease that I opened up to her and was able to speak things I haven't told anyone before. She has helped me no end and made sure I have tools to help me in the future to continue to build on myself. I cant thank her enough for being herself whilst remaining professional and being my safe place for all of the sessions.'

'My therapist is amazing. Her professionalism, empathy and help are helping me come to terms with what has happened, helping me see that all is not lost and finding ways to enjoy my new me.'

'This was a helpful and useful experience to assist me in dealing with the challenges both present and ongoing that I face, so I can't thank my therapist and the service enough for this.  Thank you for supporting me and teaching me new skills to help me manage challenging matters and situations.  It was a good experience, we covered a lot of ground and it was enjoyable throughout. Thank you again.'

'My therapist was incredibly understanding & listened to me and made me feel heard.  She helped me understand that what I was going through was valid and helped me manage my emotions so I can cope with these without being overwhelmed.  I honestly couldn't have found a better therapist. Thank you for all that you've done.'

'My experience with this service has been extremely positive. My therapist created a welcoming and supportive environment where I felt genuinely understood and comfortable opening up. The sessions were very eye-opening and helped me gain a better understanding of myself and my experiences. What stood out most was the strong sense of trust and understanding we built throughout therapy. It felt very natural and easy to talk openly, which made a huge difference in my progress.'

 

 

The comments below were received in April 2026

'Looking in a mirror was never as beneficial before.  Keeping a diary has never proven as powerful before because of the focus.  What appear to be light questions and visual aids for support have provided long lasting challenges to my thinking that can, and have, brought about change.  Thank you. Not being judged or patronised, from  the first contact  through all sessions with my therapist helped.'

'Before this, I think that I went into this with an idea of what I wanted to get. During this my idea of what help I needed  got changed. I was able to realise what I needed and what would help in a longer journey. Especially when some major outside factors were at play.
With my therapist, I was skeptical because of this but he has structure and explains everything. Regularly reviews and came across professional. I felt like I was able to trust him and he made the space safe for me quite quickly in his sessions which with my previous experience was quite the challenge . The problem was Death anxiety, panic attacks and spiralling thoughts about death which had taken over most of my thinking time. Scared of everything and the future and life because of it. With no helpful grounding or emotional regulation that worked for me.
The techniques that my therapist used  has helped me install have helped me get more of a grip on my emotions and physical reactions when they have come into play in various situations recently.'

'I am extremely grateful for the support I received this has helped me in many ways, thank you! I would like to say thank you especially to my therapist'

'My therapist was absolutely fantastic. She listened and sympathised. Easy to talk to and I am gutted the sessions are over.  I have managed to use the techniques she gave while in therapy. Thank you'

'I had a positive experience with my therapist. I struggle to articulate myself and find my wording so I sometimes i found it hard to complete the tasks we were doing. However, she  was very patient with me and I didn't feel pressured when I couldn't find an answer to a question. I learnt a lot and will continue to use my experiments/practices in future.'

'Very impressed and grateful for being able to do the course over zoom. Very, very informative and group dynamics really helped. Both Therapists were brilliant all the way through'

'I found my therapist to be extremely attentive and tailor the sessions to what I needed at the time. I felt heard and I understood a lot about myself with guidance.'

'I felt that my therapist was great'

'Very supportive  Lots of information  Time to reflect, good pace'

'I had online Teams counselling with my therapist, she was very kind and empathetic, helping me to work towards my personal goals.'

'I could not fault my therapist one bit he is very good at his job and the way he explained everything has helped me and will continue to help me in my journey forward. I really appreciated my Talking Therapy sessions and will continue to thrive and move  forward on my journey to a future me. Thank you. You are a star  I am ready for my new chapter.'

'I did receive excellent therapy, it helped me to realise how the treatment can reflect positive on my wellbeing and on my diagnosis, I appreciate the efforts the therapist put.'

'My circumstances had changed between initial referral and the start of the course but it's give me methods on how to cope with worry to apply going forward.'

'Overall, I found the group therapy to be a positive and valuable experience. The facilitators, were excellent, supportive, professional, and created a safe and welcoming environment for everyone.  However, I did find that the group format sometimes limited how deeply I could explore my own issues. With five participants, time needed to be shared, which meant there wasn't always enough space to go into personal topics in the depth I would have liked.'

'My therapist was fantastic, I couldn't have asked for a better therapist to help me. The therapy has opened up other "cans of worms"; that I need help dealing with but we didn't have time to tackle everything in the time we had so I will have to apply for additional therapy at the earliest opportunity'

'This helped me open up and talk about my past and present struggles. I would not of spoken to anyone else about this'

'10/10 - WOULD DEFINITELY RECOMMEND. '

'I had a very positive experience with my therapist. Her friendly and supportive therapy sessions helped me open up and heal my emotional pain.  Before therapy, I felt scared and unsure, but now I am much stronger and more confident. She created a safe, non-judgmental space where I felt truly heard and supported.  I am very grateful for her kindness and the positive impact she has had on my life.'

'Thank you very much to my therapist for all the help and support. I feel a lot better and found it very helpful to cope with  past fears and your guidance has been really helpful too.'

'I'm deeply grateful for the support and care my counsellor gave me. She helped me manage my anxiety with patience, kindness, and understanding. She always listened and made me feel heard. I will always remember her compassion and the valuable things she taught me. My gratitude is beyond words, and I will always be thankful for the positive difference she made in my life. Thank you . I wish you all the best.'

'My therapist was amazing she listened and understood everything I said. Even parts I felt were irrelevant she showed me they were relevant. Each session helped me reflect on my issues and she provided advice and understanding to deepen my understanding. Because of these sessions I have moved forward in myself and I wish to thank my therapist and all the team for the service you provide'

'I have been helped to understand why I feel the things I feel and learned how to respond better in situations , I no longer feel like a total let down to others , I am beginning to like myself more . I saw no reason to carry on but now feel there's light at the end of the tunnel , I know with practice and being kinder to myself I will get to where I want to be  I can't thank my therapist enough ,I'm so glad I took the initial steps to find help'

'Just what I need to help guide me and give me the push to succeed '

'I had a helpful experience'

'I was apprehensive being part of a group of strangers but eventually I felt comfortable and confident as the weeks passed.  I felt heard, good to have space to talk. Learn to manage boundaries, self preservation. Unsure about the surveys'

'The 5 week course has given me tools to manage most of the issues that overwhelm me at times with my condition. the therapist have both been kind, patient and understanding in their role'