The NHS is committed to involving service users, carers and members of the public in all aspects of its work. Meaningful involvement of people with lived experience can significantly enhance the quality, relevance, and impact of service evaluations. By drawing on the knowledge and expertise of those who use services, evaluations are more likely to address issues that matter most, generate meaningful findings, and support improvements that are responsive to the needs of the communities served.
As part of your service evaluation submission, you will be asked to describe how service users, carers and/or members of the public have been, or will be, actively involved in the design, delivery and/or oversight of the project. This involvement may include helping to shape evaluation questions, reviewing participant-facing materials, advising on methodology, contributing to the interpretation of findings, and supporting the dissemination of results.
Project teams can access support from the Service User Led Participation and Research Collaborative (SPARC), a group of people with lived experience who contribute to research and service evaluation across ELFT. SPARC provides valuable lived experience perspectives at different stages of the project lifecycle. Monthly SPARC meetings with SPARC's research advisory group provide opportunities for project teams to seek advice, feedback and support on a range of activities related to research and service evaluation. Further information about SPARC and how to access support can be found here.